Based on your review of the financial statements, suggest a key insight about the financial health of the company. Speculate on the likely reaction to the financial statements from various stakeholder groups (employee, investors, shareholders). Provide support for your rationale.

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Select one (1) of the following publically traded health care organizations: Universal Health Services (NYSE: UHS) or Health Management Associates (NYSE: HMA).

Suppose you are a newly appointed CFO of your chosen health care organization. One of your first tasks is to conduct an internal financial analysis of the organization. Conduct a brief financial analysis and review of the chosen company’s financial statements for at least three (3) consecutive years. After conducting the analysis, interpret the data contained within the statements.

Write a three to four (3-4) page paper in which you:

1.      Based on your review of the financial statements, suggest a key insight about the financial health of the company. Speculate on the likely reaction to the financial statements from various stakeholder groups (employee, investors, shareholders). Provide support for your rationale.

2.      Identify the current industry trend that has the most significant impact on your chosen organization’s financial performance. Indicate the trend’s impact on the financial performance of the organization. As the CFO, suggest at least one (1) way that you might minimize the impact of the trend on the organization.

3.      As the CFO, suggest one (1) key strategy that you might use in order to improve the financial performance of the organization. Recommend an approach to implement the suggested strategy. Provide support for your recommendation.

4.      Use at least four (4) quality academic resources. Note: Wikipedia and other Websites do not qualify as academic resources.

 

 

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What steps are involved in the formulation of strategy? How would you ensure that stakeholder input is considered appropriately? What are some of the major pitfalls that might be encountered during this phase of the process? How would you address them? What factors might promote success?

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Strategic planning involves a variety of intrapersonal and interpersonal skills, and each phase of the process may require different approaches in order to be successful. This Application Assignment asks you to consider what the most critical skills and tools are for strategy formulation.

Prepare for this Application Assignment as follows:

Review the Learning Resources, especially the “Strategy Formulation” and “Human Motivation and Organizational Performance” media segments, as needed. Note the recommendations that you think are most valuable. Consider the following questions as you do this:
What steps are involved in the formulation of strategy?
How would you ensure that stakeholder input is considered appropriately?
What are some of the major pitfalls that might be encountered during this phase of the process? How would you address them? What factors might promote success?

For this week’s Discussion, you were asked to think about what you would do to facilitate the strategic thinking and collaboration required for strategy formulation. Evaluate the ideas that you and your group members discussed. Also analyze the experience you had as part of your Discussion group: What challenges did you encounter in working together? What factors were important for your collaboration?

Look at the “Tool Selector Chart” and browse through the tools in the Memory Jogger 2. Which of the tools included in this book do you think would be most helpful to facilitate strategy formulation?

Finally, select one or more intrapersonal abilities; one or more interpersonal skills; and one or more tools that you think are particularly beneficial for strategy formulation. Consider how you would incorporate stakeholder input and effectively navigate the steps of strategy formulation.
Then write a 1- to 2-page paper that addresses the following:

Describe one or more intrapersonal abilities; one or more interpersonal skills; and one or more tools that are beneficial for strategy formulation. Explain how you would incorporate stakeholder input and effectively navigate the steps of this part of the strategic planning process.
Please us resources

Your written assignments must follow APA guidelines. Be sure to support your work with specific citations from this week’s Learning Resources and additional scholarly sources as appropriate. Refer to the Essential Guide to APA Style for Walden Students to ensure your in-text citations and reference list are correct.

Course Text: Brassard, M., & Ritter, D. (2010). Memory jogger 2: Tools for continuous improvement and effective planning. (2nd ed.). Salem, NH: GOAL/QPC.

Browse through this text (especially the “Working with Ideas” section); you will need this primarily for the Application Assignment.

Article: Sollenberger, D. K. (2006). Strategic planning in healthcare: The experience of the University of Wisconsin hospital and clinics. Frontiers of Health Services Management, 23(2), 17–31. Retrieved from http://ezp.waldenulibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=23450761&site=ehost-live&scope=site

This article outlines the strategic-planning process that is addressed throughout this course. As you read it, allow the information to provide a framework for how you think about strategy formulation as well as the other phases of the process. What insights are most important for those involved in strategic planning and management?
Article: Beckham, D. (2010). Physician involvement in hospital strategic planning. Trustee: The Journal for Hospital Governing Boards, 63(6), 6-7. Retrieved from http://ezp.waldenulibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=20632641&site=ehost-live&scope=site

This article discusses the importance of “ownership” and the reason physician involvement is so important for strategic planning.
Read all of the following case studies; your instructor will assign one to be the focus for your Discussion.

Case Study: Zuckerman, A. M. (2008). What would you do?: Is this system’s smaller hospital a keeper?. hfm (Healthcare Financial Management), 62(6), 112–114. Retrieved from

http://ezp.waldenulibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=34000850&site=ehost-live&scope=site
Case Study: Zuckerman, A. M. (2007). What would you do?: Should this successful integrated system divest one of its business units?. hfm (Healthcare Financial Management), 61(12), 94–9 5. Retrieved from http://ezp.waldenulibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=27796125&site=ehost-live&scope=site
Case Study: Zuckerman, A. M. (2008). What would you do ? What type of expansion makes sense?. hfm (Healthcare Financial Management), 62(10), 122–124. Retrieved from http://ezp.waldenulibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=34786715&site=ehost-live&scope=site
Optional Resources

Article: Orlando Health. (2008). Community benefit report. Retrieved from http://orlandohealth.com/pdf%20folder/comm_benefit_report08.pdf

Article: Invest-Tech Limited. (2009). Business planning papers: Developing a strategic plan. Retrieved from http://www.planware.org/strategicplan.htm

Article: Invest-Tech Limited. (2009). Free online strategic planner. Retrieved from http://www.planware.org/strategicplanner.htm

Article: Mind Tools, Ltd. (2010). Affinity diagrams. Retrieved from http://www.mindtools.com/pages/article/newTMC_86.htm

Article: Mind Tools, Ltd. (2010). Brainstorming. Retrieved from http://www.mindtools.com/brainstm.html

Article: Mind Tools, Ltd. (2010). Cause and effect diagrams. Retrieved from http://www.mindtools.com/pages/article/newTMC_03.htm

Article: Mind Tools, Ltd. (2010). Running effective meetings. Retrieved from http://www.mindtools.com/CommSkll/RunningMeetings.htm

 

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Create a storyboard for a four (4) page Website (one (1) home page and three (3) sub pages) and one (1) Cascading Style Sheet (.css). Using Microsoft Word, Microsoft Visio, or Dia, create a diagram of the layout and navigation structure.

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Follow the directions below to complete Lab Assignment 3:
  1. Create a storyboard for a four (4) page Website (one (1) home page and three (3) sub pages) and one (1) Cascading Style Sheet (.css). Using Microsoft Word, Microsoft Visio, or Dia, create a diagram of the layout and navigation structure.
  2. Explain the effects that the Cascading Style Sheet (.css) will have on the Web page. There must be a minimum of two (2) changes. Be sure to include detail. (Example: The Cascading Style Sheet (.css) will make the background color grey and change all H1 font to blue.)
  3. Describe what the home page will look like. (Will it have text? Will it have headings? Will it have an image? Etc.)
  4. Describe what the first, second, and third sub pages will look like. (Will they have text? Will they have headings? Will they have images? Etc.)
 

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Using MS Excel or a table in MS Word, complete Table-1 (Mayfair Office Fairs, Inc., Cost and Revenue Data). Assume that the price is $165. Assume the fixed costs are $125, at an output level of 1. Assume that the data represents a firm in pure competition. Show your calculations.

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Mayfair Office Chairs, Inc. is a small firm in the office furniture industry. They have asked you to help them complete the limited data they have gathered in an effort to enable effective decision-making. Some work can be done using MS Excel but it must be copied to an MS Word file for the final submission of this assignment. To assist Mayfair Office Chairs, Inc., respond to the following:

  • Using MS Excel or a table in MS Word, complete Table-1 (Mayfair Office Fairs, Inc., Cost and Revenue Data).
    • Assume that the price is $165.
    • Assume the fixed costs are $125, at an output level of 1.
    • Assume that the data represents a firm in pure competition.
    • Show your calculations.
  • Explain the MC=MR Rule.  Describe the market structures to which this rule applies.
  • Create a chart to illustrate the data in Columns 9 and 10.
  • Describe the profit maximizing (or loss minimizing) output for this firm.  Explain why or why not there an accounting profit?
  • Explain why a firm in pure competition is considered to be a “price taker.”

(Assignment continues below Table-1.)

Table-1:  Mayfair Office Chairs, Inc., Cost and Revenue Data

  • Using the data in Table-1 (Mayfair Office Chairs, Inc., Cost and Revenue Data),
    • complete Table-2 (Mayfair Office Fairs, Inc., Revenue/Profit/Loss Data).
  • Show your calculations in summary form.
  • Using the completed data in Table-2 (Mayfair Office Chairs, Inc., Revenue/Profit/Loss Data),
    • identify the break even output level for this firm.

Table-2: Mayfair Office Chairs, Inc., Revenue/Profit/Loss Data              

 

  • Submit your analysis in Microsoft Word format

 

 

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Listen to the video below for the exercise/problem. The video completes the problems using the book numbers. Open the Guidance Report and rework the problem with the changed numbers and place your answers on the guidance report. Do not alter the guidance report.

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  1. Listen to the video below for the exercise/problem. The video completes the problems using the book numbers.
  2. Open the Guidance Report and rework the problem with the changed numbers and place your answers on the guidance report. Do not alter the guidance report.
  3. Submit the guidance report using the Assignment Submission tab below.
  4. Complete the following problems and exercises:

Chapter Three, Exercises 4 and 8

Chapter Four, Exercises 3 and 6

Chapter Three, Problem 3

Chapter Four, Problem 3

Week Two Guidance Report

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Calculate the company’s weighted average cost of capital. Use the dividend discount model.  Show calculations in Microsoft® Word.

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APA 700 word  analysis with 3 cited references.

 

Wilson Corporation (not real) has a targeted capital structure of 40% long term debt and 60% common stock. The debt is yielding 6% and the corporate tax rate is 35%. The common stock is trading at $50 per share and next year’s dividend is $2.50 per share that is growing by 4% per year.

 

  • Calculate the company’s weighted average cost of capital. Use the dividend discount model.  Show calculations in Microsoft® Word.
  • The company’s CEO has stated if the company increases the amount of long term debt so the capital structure will be 60% debt and 40% equity, this will lower its WACC. Explain and defend why you agree or disagree. Report how would you advise the CEO.
 

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What efforts is top management putting in place to support innovation? Does everybody devote part of their daily attention to having a better business model? Is it clear to everybody how the company intends to innovate?

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Interview an experienced marketer, product developer or someone in a similar function at your company or a company to which you have access. The interview can be conducted face to face or via Skype (or similar service).

NOTE: You may schedule an in-person appointment, phone appointment, or use online resources such as Skype or GoTo Meeting to complete this requirement. Email could be a potential alternative choice, but only after the previous options have been requested and declined.If you still have concerns about meeting this requirement, contact your instructor for additional guidance.

You will first develop a series of questions to ask during the interview. The questions should include the following questions:

  1. What efforts is top management putting in place to support innovation?
  2. Does everybody devote part of their daily attention to having a better business model?
  3. Is it clear to everybody how the company intends to innovate?
  4. Does creativity or bureaucracy crowd out innovation?
  5. What are the reasons, if any, for why innovation is not as effective as you want it to be?
  6. How does your company leverage its internal talent and its access to external talent?
  7. How do performance measures and rewards affect innovation? (p. 10).

Questions were taken from Davila, Epstein, and Shelton, 2013.

In addition to these questions add at least 5 additional questions. Information that should be included: What are the constraints or barriers to innovation? How do you leverage various outside constituencies in innovation? Summarize the responses and present them in a report. Then develop an analysis of the responses. How do they relate to best practices and what you read? Finally develop recommendations based on the current process and best practices.

Support your paper with a minimum of three (3) peer reviewed articles published in the last five years. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Length: 3-5 pages not including title page and references

Your response should demonstrate thoughtful consideration of the ideas and concepts presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards.

 

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Consider the common interpretation of service processes in use at many organizations, which is used to identify four variants of a service process: 1. The process that is formally defined and recorded in a business document.

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Your primary care physician operates a sound business practice that, at times, seems to suffer from several forms of waste.  In your role as a dedicated patient engaged in the study of operations management, you are in a unique position to offer an analysis of your doctor’s business operation to provide recommendations for improvement.

Consider the common interpretation of service processes in use at many organizations, which is used to identify four variants of a service process:

1. The process that is formally defined and recorded in a business document.

2. The process that everyone generally believes exists.

3. The process as it actually exists.

4. The process that should exist to deliver what the customer really wants.

Using your arrival at the doctor’s office as a starting point in the process, create a document that focuses on the process of visiting your doctor for a flu shot. Be sure your document incorporates the following:

·         Introduction – describe what you intend to do and how you will approach the task.

·         A simple flow chart that maps the sequence of operations for variant #1 and/or #2 above.  While you may need to make certain assumptions in your description of variants #1 and #2, your process map should include, at a minimum, all components of the process that are visible to the patient. You may choose to combine your analysis of the first two variants due to lack of information on either one.

·         A flow chart that maps the process that actually exists (variant #3).

·         A flow chart that maps the process according to variant #4, as you believe it should be.

·         Above each flow chart, include a paragraph describing the key process components and identify potential problems or elements of waste in the process map that follows.

From the list of 10 successful techniques for eliminating waste in service companies in your text, select three that you feel are appropriate in shaping your recommendations for improvement in the doctor’s service process.  For each of the three techniques, briefly describe what would need to take place.

Complete your paper with a list of three recommended changes, noting the timeframe within which each might be completed and the expected benefit(s) to the doctor’s practice as a result of implementation.

Length: 5-7 pages, not including assignment coversheet, title page, and reference page(s).  Use topic section headings for each criterion listed above.

 

Your response should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic.  Your response should also reflect professional business writing and current APA standards.

 

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Demonstrate comprehension of the terminology, principles, statistical concepts, and psychometric features related to the construction and application of psychological tests.

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OverviewFor this 6–8-page assessment, you will discuss issues revolving around test administration errors, bias and fairness, and the role of technology in psychological testing, along with the APA principles that address these issues. You will then develop a plan that outlines the steps you will take to avoid violating APA ethical principles related to these issues in your current or future profession.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:SHOW LESS

·         Competency 1: Demonstrate comprehension of the terminology, principles, statistical concepts, and psychometric features related to the construction and application of psychological tests.

·         Identify common errors made in psychological and educational tests.

·         Describe how errors in test administration and scoring may impact test validity.

·         Explain how test norms and standardization may contribute to biased results for an individual.

·         Competency 3: Evaluate the properties, techniques, and applications used in psychological evaluation.

·         Develop a plan to minimize errors in psychological and educational tests.

·         Competency 4: Evaluate the legal, ethical, and professional issues related to test usage.

·         Identify steps to minimize violation of APA assessment principles related to psychological tests.

·         Competency 5: Analyze the impact technology has had on the techniques and applications used in psychological testing.

·         Describe the role of technology in psychological assessment.

·         Identify the ethical guidelines regarding the use of technology in psychological assessment.

·         Competency 6: Integrate fairness in testing with ethical and legal considerations and sensitivity.

·         Describe the steps to minimize violation of the APA ethical principles related to test bias and fairness.

·         Competency 7: Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the psychological profession.

·         Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the psychological profession.

Competency MapCHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.

·         Toggle DrawerContextIt is important to view testing as a social relationship. While the psychologist, like an engineer, is measuring an object with a technical tool, the tester’s object is a person. Establishing personal rapport in administering tests is, therefore, essential, especially in individual testing. Examiners should be aware that their rapport with the test taker can influence the results.SHOW LESSThe Assessment 2 Context document contains important information related to the following topics:

·         The Use of Technology in Assessment.

·         Computers, the Internet, and Testing.

·         Trends in Psychological Testing.

Technological advances will raise many questions. Asking questions is important because this help us understand how we, and the people we work with, can be affected. The therapeutic relationship has always been important in counseling and therapy.While testing is not therapy, how we interact with the people we test can affect their performance. Psychological testing will change not only with technology but with social and legal changes. However, technology will not change everything we do in the future. We must always use tests and the information they provide professionally and ethically, just as we do today.

·         Toggle DrawerQuestions to ConsiderTo deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community.

·         What are common errors with administering and scoring psychological tests?

·         What APA ethical principles are relevant to the administration, scoring, and interpretation of psychological tests?

·         What is the role of technology in psychological testing?

·         What APA ethical principles address the use of technology in psychological assessment?

·         What are some sources of test bias?

·         What are some steps you can take to avoid making errors and violating ethical principles when administering, scoring, and interpreting psychological tests?

·         Toggle DrawerResourcesRequired ResourcesThe following resources are required to complete the assessment.Internet ResourcesAccess the following resources by clicking the links provided. Please note that URLs change frequently. Permissions for the following links have been either granted or deemed appropriate for educational use at the time of course publication.

·         American Psychological Association. (2014).Ethical principles of psychologists and code of conduct. Retrieved from http://www.apa.org/ethics/code/index.aspx

SHOW LESSSuggested ResourcesThe following optional resources are provided to support you in completing the assessment or to provide a helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.Capella ResourcesClick the links provided to view the following resources:

·         Assessment 2 Context.

·         Capella University Library: Tests and Methods Searching.

Library ResourcesThe following e-books or articles from the Capella University Library are linked directly in this course:

·         Domino, G., & Domino, M. L. (2006).Psychological testing: An introduction(2nd ed.). Cambridge, NJ: Cambridge University Press.

·         Chapter 11, “Testing in a Cross-Cultural Context.”

·         Canivez, G. L. (2005).Bias (testing). In S. W. Lee (Ed.),Encyclopedia of school psychology(pp. 67–69). Thousand Oaks, CA: Sage.

·         Gorard, S. (2010).Measuring is more than assigning numbers. In G. Walford, E. Tucker, & M. Viswanathan (Eds.),The SAGE handbook of measurement(pp. 389–409). London, GBR: Sage.

·         In’nami, Y., & Koizumi, R. (2009, April).A meta-analysis of test format effects on reading and listening test performance: Focus on multiple-choice and open-ended formats.Language Testing, 26(2), 219–244.

·         Loe, S. A., Kadlubek, R. M., & Marks, W. J. (2007, July).Administration and scoring errors on the WISC-IV among graduate student examiners.Journal of Psychoeducational Assessment, 25(3), 237–247.

·         Bacon, D. R. (2003, April).Assessing learning outcomes: A comparison of multiple-choice and short-answer questions in a marketing context.Journal of Marketing Education, 25(1), 31–36.

·         Currie, M., & Chiramanee, T. (2010, October).The effect of the multiple-choice item format on the measurement of knowledge of language structure.Language Testing, 27(4), 471–479.

·         Ramos, E., Alfonso, V. C., & Schermerhorn, S. M. (2009, August).Graduate students’ administration and scoring errors on the Woodcock-Johnson III Tests of Cognitive Abilities.Psychology in the Schools, 46(7), 650–657.

·         Scheu, I. E., & Lawrence, T. (2013).Considerations of translating psychological tests into digital mediums: A case study.Journal of Educational Computing Research, 49(2), 133–154.

·         Nicholson, I. R. (2011, August).New technology, old issues: Demonstrating the relevance of the Canadian code of ethics for psychologists to the ever-sharper cutting edge of technology.Canadian Psychology, 52(3), 215–224.

Course Library GuideA Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the PSY-FP7610 – Tests and Measurements Library Guide to help direct your research.

·         Assessment InstructionsTo prepare for this assessment, use the suggested resources and other scholarly sources to investigate the ethical implications of common psychometric issues related to errors in test administration, scoring, and interpretation; bias and fairness; and the role of technology in psychological testing.Based on your research, write a paper in three parts, as instructed below. Examine the APA code of ethics (the Ethical Principles of Psychologists and Code of Ethics, linked in the Resources) in relation to these topics, develop a plan to avoid violating APA ethical principles in your current or future profession, and outline the steps you will take.Complete all three parts of this assessment.Part One: Test Administration, Scoring, and InterpretationBased on your research, discuss issues related to errors in test administration, scoring, and interpretation. Include the following:

·         Describe common errors made in the administration, scoring, and interpretation of psychological tests.

·         Identify and describe the relevant APA ethical principles related to the administration, scoring, and interpretation of psychological tests. Begin with Section 9 of the APA code of conduct.

·         Identify other APA principles that are indirectly related to psychological assessment, such as those addressing competency, avoidance of harm, and informed consent. Explain how they are related to psychological assessment.

·         Outline the steps you can take to minimize testing errors that would violate APA principles related to the administration, scoring, and interpretation of psychological tests.

Part Two: Test FairnessBased on your research, discuss issues related to test bias and fairness. You may use the suggested resources to support your analysis in this section, but you are encouraged to reference additional scholarly sources related to test bias and fairness. Include the following:

·         Describe how test norms and standardization can become sources of test bias. Explain how bias associated with normative procedures and standardization can impact the validity of results for an individual.

·         Also address additional sources of test bias (such as administration, scoring, interpretation, test content, and differential validity).

·         Explain how these sources of bias can impact the validity of results for an individual.

·         Explain the APA principles that address test bias and fairness.

·         Outline the steps you can take to minimize violation of APA ethical principles related to test bias and fairness.

Part Three: Technology and Psychological AssessmentBased on your research, discuss the role of technology in psychological assessment. Include the following:

·         Describe the role of technology in the administration, scoring, and interpretation of psychological tests.

·         Identify the strengths and limitations of technology use in psychological assessment.

·         Identify potential ethical issues in the use of technology in psychological assessment.

·         Explain the APA principles related to the use of technology in psychological assessment.

·         Outline the steps you can take to minimize violation of APA ethical principles related to technology and psychological assessment.

Additional Requirements

·         APA formatting: Your paper must be formatted according to APA (6th edition) style and formatting, including the following:

·         Include a title page and reference list.

·         Use Times New Roman, 12-point font.

·         APA expectations for scholarly writing include the use of third-person narrative, unless it is awkward to do so. However, because you are talking about yourself in this paper, you may write in the first person.

·         Resources:You may use the suggested resources as well as your own research in the scholarly literature of the field.

·         Document format:Submit your paper as a Word document.

·         Length:Your assessment should be6–8typed, double-spaced pages in length. (The length excludes the title page and reference list.)

 

 

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