You are required to prepare a paper, looking at the issues from two different perspectives: ·         What potential issues does the company face if the invoices are not accurate and delayed? ·         What potential issues does the government face if the invoices are not accurate and delayed?

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You have two topics from which you may choose. You must choose only one topic and respond to the situation making your recommendations to the scenario.

Please note that there is no single answer to this scenario, but you should keep your focus on federal government procurement issues in your response.

Required Formatting of Scenario Essay:

·         This essay should be double spaced, 12-point font, and three to four pages in length excluding the title page and reference page;

·         This paper is to be written in the third person.  There should be no words in the paper such as “I and we.”

·         Title page with your name, the course name, title of paper, the date, and instructor’s name;

·         Include reference page;

·         Use APA formatting for in-text citations and reference page;

·         Students need to paraphrase and avoid direct quotes;

·         Submit the paper in the Assignment Folder.

Scenario Essay: Option 1

Background:

The contract you are assigned to as the contracts administrator calls for the delivery of a product called “The Superwidget”. The United States Government (USG) buys thousands of these Superwidgets a year. Several companies manufacture them and competition for Superwidgets is fierce, based on technical innovation, price, and delivery criteria. The Superwidget is manufactured from components, software, and firmware from numerous companies. The final Superwidget usually sells for between $800 and $1200 per unit, based on some special features, warranty, and service. Your contract is a multi-year contract with a base period and several option years, and you are performing in Contract Year One at the moment. Also, there are about 8 to 10 other contracts with other companies for a competing and similar Superwidget.

The Situation:

You are a contracts administrator and you work for the prime contractor.

Let’s say your company (the prime contractor) buys a particular subwidget for $100/unit. This subwidget is a critical component of the prime’s Superwidget. You have a multi-year subcontract with this subcontractor.

You have just been informed in a monthly status meeting that deliveries of the subwidget will be late for the next 3 to 4 months. After your company completes an analysis, you determine that you do not have sufficient stock of subwidgets to cover the required deliveries to the USG. You will need to notify the USG that deliveries of the Superwidget will also be late.

You check the prime contract: your company may be subjected to damages based on the value of the prime contract. You may also face a potential termination for default. You check the subcontract: The subcontractor’s liability is based on values in the subcontract, that is, the price of a subwidget at about a $100/unit level. You also have the right to terminate the subcontractor for default.

Management recognizes that it has the potential for a lot of problems in this situation, which it may not be able to correct for several more months (if you believe in and rely on the subcontractor).

Your boss, the VP of Contracts, asks you to develop some business scenarios, focusing on the contractual and subcontractual issues that may arise.

Required Elements to include in this Scenario Essay – Option 1:

·         You are required to prepare a paper identifying the issues

·         Provide some ideas about resolving these issues and mitigating risks that the company may face in the near future.

________________________________________________________________________________

Scenario Essay: Option 2

You are the contracting officer representative (COR) of a program management support contract awarded to Easy Corp. It is the first year of a five-year contract.

You have noticed the following trends:

·         Management reports are typically late and incomplete.

·         The program manager is rarely seen by Easy Corp employees or the COR.

·         Billing is often delayed and contains errors.

·         The company requiring activity is very pleased with the professionalism of Easy Corp employees who deliver quality support and up-front analysis, and who excel at ethical customer service.

 

Required Elements to include in this Scenario Essay – Option 2:

You are required to prepare a paper, looking at the issues from two different perspectives:

·         What potential issues does the company face if the invoices are not accurate and delayed?

·         What potential issues does the government face if the invoices are not accurate and delayed?

·         What issues confront the government, as it relates to the program manager not being seen?

·         What issues confront the Easy Corp, as it relates to the program manager not being seen?

·         How would you  (the COR) recommend these issues be addressed, from a government perspective?

·         You will need to be formal in your responses and to rely on the textbook and other sources to the extent you can.

As the COR:

·         What do you recommend the contracting officer discuss at the next program review meeting with the Easy Corp chief executive officer (CEO) and program manager?

·         What suggestions for improvement will you make to the contracting officer in advance of the meeting?

 

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Choose 1 of the poems from the list below to address in your essay: ·         The Lamb” or “The Tiger” or “The Chimney Sweeper” by William Blake; ·         “Batter my heart, three-personed God” or “Death Be Not Proud” by John Donne (watch the video lecture on John Donne’s “Batter my heart, three-personed God” for more ideas to help you write your essay on this poem);

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Poetry Essay Instructions

In preparation for the Poetry Essay and by completing your textbook readings, you will be equipped to objectively respond by compiling information from a variety of sources to compose a paper that allows you to write a persuasive analysis of a literary work; follow standard usage in English grammar and sentence structure; identify the theme and structure of each literary selection as well as the significant characteristics or elements of each genre studied; and evaluate the literary merit of a work (Syllabus MLOs: A, B, C, D, F, G and Module/Week 5 LOs: 1, 2, 3, 4, 5, 6, 7).

In Module/Week 5, you will write a 750-word (3–4 pages) essay that analyzes 1 poem from the Poetry Unit. Before you begin writing the essay, carefully read the guidelines for developing your paper topic that are given below. Review the Poetry Essay Grading Rubric to see how your submission will be graded. Gather all of your information, plan the direction of your essay, and organize your ideas by developing a 1-page thesis statement and outline for your essay as you did for your Fiction Essay. Format the thesis statement and the outline in a single Microsoft Word document using current MLA, APA, or Turabian style (whichever corresponds to your degree program). You are required to submit the thesis and outline by 11:59 p.m. (ET) on Monday of Module/Week 4 for instructor feedback.

The Poetry Essay is due by 11:59 p.m. (ET) on Monday of Module/Week 5 and must include, a title page (see the General Writing Requirements), a thesis/outline page, and the essay itself followed by a works cited/references/bibliography page of any primary and/or secondary texts cited in the essay.

Guidelines for Developing Your Paper Topic

Chapter 41 of the Kennedy and Gioia textbook (Chapter 43, pp. 1132–1142 in the eText) provides some helpful pointers for reading poems, taking notes, brainstorming, developing a clearly-defined thesis statement, preparing an outline, writing a cogent literary analysis of a poem, and citing your sources. This chapter specifically addresses Robert Frost’s “Design,” which is studied in this course, so be sure to read it before doing any further work for this assignment. Also, take notice of the example of a poetry thesis and outline on pp. 1344–1345 (pp. 1135–1136 in the eText).

Choose 1 of the poems from the list below to address in your essay:

·         The Lamb” or “The Tiger” or “The Chimney Sweeper” by William Blake;

·         “Batter my heart, three-personed God” or “Death Be Not Proud” by John Donne (watch the video lecture on John Donne’s “Batter my heart, three-personed God” for more ideas to help you write your essay on this poem);

·         “Journey of the Magi” by T. S. Eliot;

·         “God’s Grandeur” or “Pied Beauty” or “Spring” by Gerard Manley Hopkins;

·         “Ode on a Grecian Urn” or “Ode to a Nightingale” by John Keats;

·         “Ozymandias” by Percy Bysshe Shelley;

·         “My Last Duchess” by Robert Browning (watch the video lecture on Robert Browning’s “My Last Duchess” for more ideas to help you write your essay on this poem);

·         “Sailing to Byzantium” by William Butler Yeats;

 

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write up a report on the mathematics of cryptanalysis, calculations/data collection in cybersecurity, and prevalence of intellectual property/identity/copyright theft, and ways to protect your company’s creations and personnel data so that hackers cannot attack you.

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Cryptanalysis/Code Breaking in Mathematics
Paper, Order, or Assignment Requirements

Upon successful completion of this course, you decide to analyze one of five topics as a consultant. You are
told that the project will give you full credit and a promotion if you have a thorough analysis.

The topic:
Although cryptanalysis and code making/breaking sounds like the undercover work of spies, it is part of your everyday life whether you know it or not. Your personal information is out there in digital form. Most of this is encrypted, but some is vulnerable to attack and people’s identity (social security numbers, names, images, etc.) are taken each year. Your company, Music and Film Innovators (MFI), has discovered that some of the music and music videos it creates have been stolen and used by other music/film creators. You have been asked to write up a report on the mathematics of cryptanalysis, calculations/data collection in cybersecurity, and prevalence of intellectual property/identity/copyright theft, and ways to protect your company’s creations and personnel data so that hackers cannot attack you. Present the various ways cybercriminals can attack MFI, statistical data that
shows what, how, and who is doing this, graphs that outline your case, and ways MFI can protect itself. What are your recommendations? Briefly explain the social and economic trends of encryption and decryption systems.

Your objective is to provide a written report that explains the context of the case, an analysis of the problem,
graphs that represent the information provided, an explanation of the calculations used, and a presentation of your results. As the consultant, you will provide a cover page, report, conclusion, recommendations,
references, and an appendix with data or supporting information. Your goal, and the purpose of this assignment, is to compile all pertinent information into one report. We will use George Polya’s Four-Step Method for Problem Solving (Chapter 1):
1. Understand the Problem
2. Devise a Plan
3. Carry Out the Plan
4. Look Back and Check
In order to organize this, an outline is provided. The assignment is broken down into four parts: Situation Analysis, Compilation of Research, Data, or Other Pertinent Information, Problem Solving Related to this Situation, and Conclusion/Recommendations.
While, in actuality, this may be a final project for this class, these projects can pay thousands and even hundreds of thousands of dollarsin an actual work situation. Why? We present analyses order to improve businesses, medicine, business, crime rates, or society. You will explain your calculations and symbolic operations in order to interpret social and economic trends for this project.

A cover page, reference page, and appendix are required. The appendix comes at the end of the paper and should include, at a minimum, data from a newspaper/journal article, research study, university/corporate report, or national data set. Put this in Appendix 1. Your cover page must have your name, title of the paper, type of assignment project, course name/number, university name, term of enrollment, and optional picture that represents the study you are conducting. Your reference page must have a minimum of two references outside of the textbook or materials in this class. Other appendices might include graphs or charts from outside sources, although some of these should be in the body of the paper in order to present your findings so that the reader can see what you are
conveying.
Part 1: Primary Situation Analysis (3 – 4 paragraphs):
1. Before you can examine the data, you must understand the problem. Your first two paragraphs should discuss the importance of this issue or situation. You need a minimum of two references that present the
history, background, or underlying ideas in order to frame the discussion. You must cite your sources and
put a minimum of two references in the reference page outside of the textbook. Your next two paragraphs should introduce the company/organization and why it is important to them.
Please include:
a. The basic question you, as the researcher, want to address.
b. A description of the historical and practical context, variables, units, and example/application to
the real world.
c. The problems you might encounter with missing variables or information.
d. A minimum of two references to outside sources such as data from a newspaper/journal article,
research study, university/corporate report, or national data set.
e. One or more graphs, charts, images to give the reader a visual understanding of the background
of the topic.
f. The issue’s importance to the readers
g. A description of the information you must collect and how it relates to the big picture of social
and economic trends.

Part 2: Compilation of Research, Data, or Other Pertinent Information (3 – 4 paragraphs) Your next step is to collect and organize information. The research you collect will be included in part 2. Since each study is different, you will compile whatever you need to analyze your situation. You will describe and accurately compute symbolic operations. This part of the study will include:
a. Data, calculations, and other quantitative and qualitative information.
b. Graphs and charts should be presented to explain your specific research or company situation.
c. Additional elements of the actual data that supports your research or company situation
d. An explanation about how the data/information you collected fits into the big picture, like social
and economic factors.

Part 3: Problem Solving Related to this Situation (2 – 4 paragraphs)
3. Assuming that all assumptions have been met, it is now time for you to conduct some analysis. You might
want to add some statistical data like measures of the center, distribution, skewness, correlation,
probability, or hypotheses.
a. Describe the assumptions you made.
b. Analyze the information you collected and determine if your data supports the research you have done.
c. Connect your research findings to the research you collected in Part 1 and to the real world setting
you presented in Part 2.
d. Going back to the problem, what did you determine is best for your company, organization,
or issue?

Part 4: Conclusion and Recommendations(2 – 4 paragraphs)
4. Use your research to interpret and explain the information you collected. Consider your project in terms of
social and economic factors.
a. What can you infer?
b. What information might lead you to a different conclusion?
c. What variables are missing?
d. What additional information would be valuable to help draw a more certain conclusion?
e. What are your recommendations?
f. What follow up study might be helpful?

 

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Complete the weekly lab based on the following: Write the code for each lab assignment. The code is to be submitted in a single compressed folder (zip file) to the online course shell. The file must contain all .htm files, along with any other files that may be necessary for your project to run (ex: text files, images, etc.). 

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Lab Assignment 2: Three Web Pages with Hyperlinks
Due Week 2 and worth 40 points
Deliverable: Three (3) Web pages (.htm)
Complete the weekly lab based on the following:
  • Write the code for each lab assignment.
  • The code is to be submitted in a single compressed folder (zip file) to the online course shell. The file must contain all .htm files, along with any other files that may be necessary for your project to run (ex: text files, images, etc.).
  • When saving the file, it should be saved as Lab_#_Last name_First initial.htm. For example, if your name is Mary Smith the file for Lab 1 should be saved as Lab_1_Smith_M.htm
  • Any and all written answers must be entered into the online course shell with the submission of the attached lab assignment.
Follow the directions below to complete Lab Assignment 2:
  1. Create three (3) Web pages: index.htm, tips.htm, and glossary.htm. Open and close all tags appropriately using the correct tags.
  2. Display your name in the title bar of the browser, declare the DOCTYPE for HTML5, and create a comment listing the lab number, the author, and the date.
  3. Create links on each page that link to the other two (2) pages.
  4. Create navigation links on each page that link to the other two (2) pages.
  5. On the home page, create an image linked to http://strayer.edu.
  6. Create alternate text for the image link that says “Strayer University.”
  7. On the glossary.htm page, create a definition list of at least five (5) terms and their definitions.
  8. In the definition list, create bold tags for the terms only (not the definition).
  9. Display the special characters “<” and “>” somewhere in the term definitions.
  10. On the glossary.htm page, create at least two (2) links to areas on the same page.
 

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A company’s annual sales budget is for 120,000 units, spread equally through the year. It needs to have one and three quarter’s month stock at the end of each month. If opening stock is 12,000 units, the number of units to be produced in the first month of the budget year is: (Points : 3)

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1. Q16-1: Zero based budgeting is a technique where a department: (Points : 3)

A.    is required to make a case for its budget as if its activities were new

B.     a budget after taking into account current expenditure and an allowance for the next period’s expenditure

C.     prepares budgets on the basis of no increase in unit costs from the previous period.

D.    difference between budget and actual results will be zero

 

Question 2. 2. Q16-2: A company’s annual sales budget is for 120,000 units, spread equally through the year. It needs to have one and three quarter’s month stock at the end of each month. If opening stock is 12,000 units, the number of units to be produced in the first month of the budget year is: (Points : 3)

A.    10,500

B.     12,000

C.     13,000

D.    15,500

 

Question 3. 3. Q16-3: The standard costs for a manufacturing business are £12 per unit for direct materials, £8 per unit for direct labour and £5 per unit for manufacturing overhead. The sales projection is for 5,000 units, 3,500 units need to be in stock at the end of the period and 1,500 units are in stock at the beginning of the period. The production budget will show costs for that period of: (Points : 4)

A.    £175,000

B.     £150,000

C.     £140,000

D.    £125,000

 

Question 4. 4. Q16-4: Receivable increase by £15,000 and payables increase by £11,000. The effect on cash flow of the Statement of Cash Flow is a (an): (Points : 4)

A.    increase of £26,000

B.     increase of £4,000

C.     decrease of £4,000

D.    decrease of £26,000

 

Question 5. 5. Q16-5: Randy Airplanes Ltd is a privately owned business. It has budgeted for profits (after deducting depreciation of £41,000) of £150,000. Debtors are expected to increase by £20,000, inventory is planned to increase by £5,000 and creditors should increase by £8,000. Capital expenditure is planned of £50,000, income tax of £35,000 has to be paid and loan repayments are due totaling £25,000. What is the forecast cash position of Randy’s at the end of the budget year, assuming a current bank overdraft of £15,000? (Points : 4)

A.    18,000

B.     52,000

C.     66,000

D.    49,000

E.     None of the above

 

Question 6. 6. Q 17-1: The method of adjusting the budget to reflect the actual volume of sales is called (Points : 4)

A.    activity-based budgeting

B.     flexible budgeting

C.     programme budgeting

D.    incremental budgeting

 

Question 7. 7. Q17-2: A company has budgeted for materials of £170,000 but the actual costs are £164,000. The company has also budgeted for labor of £130,000 with actual costs being £133,000. The expense variance is:
@

  Budget for the year to date Actual for the year to date Variance
Materials 170,000 164,000 6,000 Fav
Labor 130,000 133,000 3,000 Adv
Total 300,000 297,000 3,000 Fav

A.    £3,000 adverse

B.     £3,000 favorable

C.     £6,000 adverse

D.    £6,000 favorable

 

Question 8. 8. Q17-3a: Higher prices from material suppliers will be reflected in the: (Points : 3)

A.    material price variance

B.     material usage variance

C.     labor rate variance

D.    labor efficiency variance

 

Question 9. 9. Q17-3b: Poor quality materials that require greater skill to work will be reflected in the (Points : 3)

A.    material price variance

B.     material usage variance

C.     labor rate variance

D.    labor efficiency variance

 

Question 10. 10. Q18-1: A concern with recognizing all the costs of a product or service from the design stage through to its abandonment can be described as a process of: (Points : 4)

A.    Kaizen costing

B.     target costing

C.     throughput costing

D.    life cycle costing

 

Question 11. 11. Q18-2: Trans PLC estimates that a new product will sell in sufficient quantities to justify its manufacture at a selling price of £175. The company needs to invest £5 million to produce a quantity of 10,000 of these new products per year and requires a return on that investment of 12% per annum. The current prediction is that the product will cost £140 to manufacture. To achieve the target selling price and target rate of return, the product needs to be re-engineered to reduce its cost of manufacture by: (Points : 4)

A.    £35

B.     £25

C.     £60

D.    £40

 

Question 12. 12. Q18-3: SkinTan’s top five customers generate sales revenue of £950,000 per annum. Each generates a different gross margin as a consequence of price negotiations that have been carried out over several years. Because of their location, each customer incurs different distribution expenses. Sales commissions are paid at the rate of 6% on all sales. Fixed costs are customer specific, covering salaries of sales and office staff who service each customer. The following table shows the information for each of the top customers for the previous year.

Sales            250,000            250,000            200,000            150,000            100,000
Gross margin % 30% 25% 21% 37% 39%
Distribution expenses               30,000               14,000               25,000               12,000                 6,000
Fixed costs               30,000               25,000               16,000               15,000               10,000

Carry out a customer profitability analysis in relation to SkinTan’s top customers. Then match the customer with the profitability.

(Points : 10)

 

Potential Matches:
1 : 19,500
2 : -11,000
3 : 17,000
4 : 8,500
5 : 0

 

    Answer
___: Customer A
___: Customer B
___: Customer C
___: Customer D
___: Customer E
 

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Formal Investigative Report – Death resulting from haemorrhage due to incised wound

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Formal Investigative Report – Death resulting from haemorrhage due to incised wound
Paper, Order, or Assignment Requirements

Task

Clinical Governance is the term used to describe a systematic approach to maintaining and improving
the quality of patient care within a health system. It is about the ability to produce effective change so that high quality care is achieved. It requires clinicians and administrators to take joint responsibility
for making sure this occurs.

All critical incidents result from a series of underlying/predisposing factors resulting usually from human error, and deficiencies in systems and processes or procedures. When a series of factors line up in a certain way, an adverse event results. If the sequence of events is correctly analysed, the investigator can identify its origin and key points in the sequence, this allows the investigator to design mitigation strategies that can effectively stop that same sequence from recurring.

The task in this assignment is to:
Write a ‘Formal Investigative Report’ about the death resulting from haemorrhage due to incised wound as reported by the South Australian Coroner.

Please use the below as a guide of what you need to include in this report, the marking criteria will also help guide you.

Introduction/Background to the Incident: A short introduction including what the report is about followed by a brief background to the critical incident.

Data: Critically examine the case to identify and explore all the predisposing factors that lead to the outcome, these factors are the ‘root causes’. This information needs to be supported by a flow chart with annotations to present the complex details of the incident in an easy to view format.

Analysis: Analysis of the information presented in the ‘data’ section can be referred to as a ‘root cause analysis’ (RCA). The predisposing factors are explored in regards to why they existed and how they
lead to the incident. Any relationships between the factors is also explained. Use a ‘patient safety model’ diagram to demonstrate the factors that were the root causes that lead to the incident and to
identify factors that if mitigated would have prevented the incident from occurring.

NB: Root causes always form one or more chains of events. If a RCA is conducted correctly it will lead you back to the origin of this chain of events. If you can eliminate one or more of the root causes or break the chain of events you can prevent the same type of adverse event from recurring.
A patient safety model is a conceptual construct that guides the investigator in the process of analysis.

Discussion: In this section of the report current evidence-based peer reviewed literature is explored in relation to the incident and the root causes of the incident to develop a deeper understanding of the
why the incident occurred, what should have happened and how it could be prevented in the future.The National Practice Standards for the Mental Health Workforce 2013 should be discussed in relation to professional best practice with two (2) relevant practice standards being explored further. The literature discussed needs to be of a high quality and be current.

Recommendations: Evidence-based recommendations are made, which if implemented correctly would prevent the same incident from occurring again. Literature which supports the
recommendations needs to be presented, otherwise the report will have little credibility. Any recommendations must address the identified pre-disposing factors, in particular the ‘root causes’ and explain how the recommendations will mitigate these factors using a clear and logical approach.

 

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Write a 1,400-word paper in which you include the following: Explain why you agree or disagree with your results. Develop strategies to advance your career using your strengths.

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Complete the “What is My Level of PsyCap” self-assessment.

Write a 1,400-word paper in which you include the following:

  • Explain why you agree or disagree with your results.
  • Develop strategies to advance your career using your strengths.
  • How can you use goal-setting to increase motivation and improve job performance?
  • How might your engagement as an employee and job satisfaction influence job performance?
  • Discuss at least 5 of the following motivational theories and explain how these can aid in job performance:
    • Extrinsic motivation
    • Intrinsic motivation
    • McGregor’s Theory X and Theory Y
    • Maslow’s Needs Hierarchy
    • Acquired needs theory
    • Self-determination theory
    • Herzberg’s theory of motivation
    • Equity theory
    • Expectancy theory

Format your paper consistent with APA guidelines.

 

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Determine the company’s competitive priorities and its current position with regards to competitiveness. Identify the most serious problems and issues for urgent action.

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Operation management
Paper, Order, or Assignment Requirements

Your consultancy company has been called in by Megacorp to improve the performance of their Crane Manufacturing Company. Your junior consultant has visited the company and looked around the factory with the Manufacturing Manager and the Information Services Manager. Unfortunately he resigned from your company after being head-hunted by one of the larger consultancies. He has left you with a short report (attached) which gives the main details. The brief is to produce a feasibility report for proposed developments to the manufacturing system.

Your tasks are:

Determine the company’s competitive priorities and its current position with regards to competitiveness. Identify the most serious problems and issues for urgent action.
2. Describe in outline the solution(s) you would propose for the problems identified. The aim of the document is to secure the contract to do further analysis, design and implementation. It is important not to over promise, but your report should describe the areas you propose to deal with, the existing systems and procedures, the envisaged requirements, the changes you propose, the benefits that the company can expect and the estimated cost of the changes. You should also give some consideration to any other issues that you consider may be important in the longer term.

 

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Use a soft systems methodology to evaluate the issues B&M might face if they decide to introduce facilities to enable their customers to order goods online and have them delivered to the door.

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Business operation and system
Paper, Order, or Assignment Requirements

You may find the information for B&M Home Store UK online, in Keynotes in the Library, Company reports, cases online, and the financial press. The literature sources should be books, journals, refereed papers and appropriate online sources. You should find the sources of information that you will use to deliver the three assessment parts within the first four weeks of the course. This is important and failure to complete this task will jeopardise your performance on the module.

Part 1

B&M was formed in 1978 and they are variety retailers in the UK. B&M operate 450 stores across UK and employs 20,000 workers (https://www.bandmretail.com/).

You should outline the essential components for ‘effective business operations management’ for B&M stores (B&M) in the UK. Use a soft systems methodology to evaluate the issues B&M might face if they decide to introduce facilities to enable their customers to order goods online and have them delivered to the door. Support your discussion with appropriate business operations models (i.e. operation strategy performance (priorities) model, customer value, the service gap model, four v’s profile etc.).

TIPS:

1.You should start with what B&M are doing well compare to the sector (why customers turn up to the stores).

2.Research the problems they may face going online (the change) using Soft Systems Methodology (critical analysis of need/problem to be solved).

3.Support your discussions with appropriate operations models (quality/depth).

You should compare and contrast different models used by the sector in which B&M operates and recommend appropriate solutions for online shopping, make easier for customers to select and buy their products with fully integrated mobile applications (issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications, sustainability etc.).

With reference to the parcel conundrum (https://www.bbc.co.uk/news/magazine-18709348) recommend how B&M should respond to this conundrum (keeping in mind the possible technological and environmental (CO2) impact).

TIPS:

4.Your academic enquiry should lead to synthesis of important issues around the problem and solution.

5.Critical analysis and evaluation of customer’s digital experience.

6.Innovative ways to serve their customers better.

7.Consider the services which are unique and benefits to B&M.

8.Consider customer value for shopping online.

9.Comparison of different solution with costing and choose one solution to take forward with reasoning.

Part 2

For the new system you should include Root Definition, CATWOE and produce a detailed “Rich Picture” (hand drawn) to fully illustrate your answer. Your rich picture must indicate the problems well as the solution. (Not included in the word count).

By means of a business process plan illustrate the changes including “AS IS” and “TO BE”. Detailed explanations of both plans are required and support your discussions with relevant literature. (Business process plans not included in the word count but explanation is included).

Tips: Structure for part two:

10.Rich picture (fully illustrating part one).

11.Root Definition (based on your chosen solution).

12.Table for CATWOE (this is to test the Root Definition).

13.“AS IS” process plan (include brief summer of the process plan).

14.“TO BE” process plan (include summery to explain the process plan)

Part 3

Discuss how the managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process (about six hundred words).

Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for B&M). (Balanced scorecard charts are not included in word count but discussion on each prospective is included, about hundred words for each prospective)

 

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