Week 5 paper “Planning for Quality”

Week 5 paper “Planning for Quality”

Certificate in Project Management Capstone

Planning for Quality

Knowing the terminology of project management is critical to passing the exam.

For this assignment you are asked to review the terminology section of Chapter 8 and Chapter 9.

Write a 2 page paper. In your paper discuss the following:

· Complete the 20 review questions at the end of Chapter 8

· Complete the 20 review questions at the end of Chapter 9

· Complete a paragraph on each of the three questions you found most challenging in Chapter 8 and Chapter 9

· In the paragraphs include the question and the correct answer-and the strategy you will use to remember how to answer similar questions on the topic area in the future

Include a cover sheet and 2-3 references. References should be obtained through the Grantham University online library. You may use online references for this assignment (not Wikipedia). Please adhere to the Publication Manual of the American Psychological Association (APA), 6th ed., 2nd printing when writing and submitting assignments and papers.

CHAPTER 8

1. Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer?

A. The project scope includes metrics for quality.

B. Quality metrics are applied to the project scope.

C. Quality is the process of completing the scope to meet stated or implied needs.

D. Quality is the process of evaluating the project scope to ensure that quality exists.

C. Quality, in regard to the project scope, is about completing the work to provide the stated or implied needs, as promised. A is incorrect because, although the project scope will have requirements for acceptance, it may not have metrics for quality defined. B and D are incorrect statements.

1. You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. During a quality audit, you discover that a portion of the project work is faulty and must be redone. The requirement to redo the work is an example of which of the following?

A. Cost of quality

B. Cost of adherence

C. Cost of nonconformance

D. The cost of doing business

C. When project work results are faulty and must be redone, it is attributed to the cost of nonconformance to quality. A, B, and D are all incorrect. These values do not describe faulty work or the cost of nonconformance.

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CHAPTER 9

1. You are the project manager in an organization with a weak matrix. Your project team will come from three different lines of business within the organization and they are also working on at least two other projects. Who will have the authority in your project?

A. The project manager

B. The customer

C. Functional management

D. The team leader

C. In a weak matrix structure, functional management will have more authority than the project manager. A, B, and D are all incorrect because these choices do not have as much authority on a project in a weak matrix environment as functional management will have.

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