Many companies such as Dell Computer and Verizon (just to name a few) have outsourced their call centers overseas.

Many companies such as Dell Computer and Verizon (just to name a few) have outsourced their call centers overseas.  In no less than 100 words, discuss the implications of service outsourcing for employees, stockholders, customers, and host-country economy when a firm outsources a call center overseas. Make a substantive response to at least two of your classmates’ postings.

 

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