management amp org theory project

BMGT 364 Project 4 (Week 7) – Controlling

Project 4 is due on Sunday of week 7 at 11:59 p.m. eastern time.

Purpose

In this project, you will gain an understanding of the control function in a business setting. You will compare actual performance with standards, and measure the progress toward the organizational goals, addressing any deviations through corrective action.

Outcome Met by Completing This Assignment

• develop measures and assess outcomes against plans and standards to improve organizational effectiveness

How to Set Up the Paper

Create a Word or Rich Text Format (RTF) document that is double-spaced using 12-point font. The final product will be 2-3 pages in length excluding the title page and reference page. Write clearly and concisely.

Use Project 4 Template to complete this project.

Scenario

The following chart displays the results of the first year’s production of a new mini-car produced by GoFast Autos. The table was created from data supplied by the company’s entire production department managed by George Reeves, as a means of controlling production output. You recently joined the production department as a quality assurance associate after grading with a degree in business. Your manager, George has asked you to do an analysis on the first year’s production results. George indicated that this information will be used by the Vice President in his evaluation of areas of improvement, change, or processes used by the production department in the production of the mini-car. The company aims for the highest possible quality products for consumers.

The chart below describes the standard goal (identified as standard) set by the department and the results for each branch of GoFast Autos. A comparison of the standard to the results allows the reader to form conclusions about the success or failure of the production department to meet the goals envisioned by the company. It also allows the reader to recognize patterns from the data from which conclusions can be drawn as to the relationship between elements (e.g. cost expended vs time expended; those who spent more time had a higher cost).

Measurable Factors	Standard	Spokane	El Paso	Wichita	Huntsville	Tijuana
Cost	5.65	5.76	5.87	5.54	5.52	5.01
Time	2.36	2.32	2.46	2.31	2.38	2.69
Quality Control Problem Ratio (per 500 units)	1	2.5	4	1.5	1.75	7.65
Training Time (per hour)	30	35	38	45	48	25
Shipping Problems/Damage (per 10,000 units)	.25	0.333	0.222	0.133	0.178	0.4
Health and Safety Issues (per 10,000 units)	0.25	0.2	0.286	0.111	0.1	0.4
Total Number of mini-cars Produced per year	35,000	40,000	35,000	50,000	28,000	38,000

Review the Paper: Read the paper to ensure all required elements are present. The following are specific requirements that you will follow. Use the checklist to mark off that you have followed each specific requirement.

Checklist	Specific Project Requirements
	Proofread your paper
	Read and use the grading rubric while completing the problem set to ensure all requirements are met that will lead to the highest possible grade.
	Third person writing is required. Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing). If uncertain how to write in the third person, view this link: http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.
	Contractions are not used in business writing, so do not use them.
	Paraphrase and do not use direct quotation marks. Paraphrase means you do not use more than four consecutive words from a source document. Instead put a passage from a source document into your own words and attribute the passage to the source document. Not using direct quotation marks means that there should be no passages with quotation marks and instead the source material is paraphrased as stated above. Note that a reference within a reference list cannot exist without an associated in-text citation and vice versa. You may not use more than four consecutive words from a source document, as doing so would require direct quotation marks. Changing words from a passage does not exclude the passage from having quotation marks. If more than four consecutive words are used from source documents, this material will not be included in the grade and could lead to allegations of academic dishonesty.
	You are expected to use the research and weekly course material to develop the analysis and support the reasoning. There should be a robust use of the course material along with thorough analysis of potential location information. Material used from a source document must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. Changing words from a passage does not exclude the passage from having quotation marks. If more than four consecutive words are used from source documents, this material will not be included in the grade and could lead to allegations of academic dishonesty.
	Use in-text citations and provide a reference list that contains the reference associated with each in-text citation.
	You may not use books in completing this problem set unless part of the course material. Also, do not use a dictionary or Wikipedia.
	Provide the page or paragraph number in every in-text citation presented. If the eBook does not have pages, provide the chapter title and topic heading. If using a video, provide the minutes and second of the cited material.

SOURCES

Week 7 Introduction

In the previous weeks, we laid out the framework for developing an organizational plan, organizing the resources involved with the plan, and establishing how a leader will lead the organization toward completion of the plan. This week we will look at the steps for ensuring the plan is carried out. This is the control function of management and the final pillar in the POLC framework.

We know that not everyone is always going to do what is in the best interest of the organization; if they did, we would not need the control function. By putting controls in place, we can guard against behavior that is not in the organization’s best interests.

The idea behind control is to try to prevent unpleasant surprises as the organization completes its plan. If we could be assured that there would be no surprises in the future, we would have control without needing management intervention. Since that type of control is not possible, we need to have controls in place that allow management to protect against behavioral or other problems. The twenty-first century manager needs to have a firm grasp on the concept of control. It is not always about ensuring that there are no problems; rather, it is about how to react when problems arise and how to mitigate risks.

Theme 1: Traditionally, control in the workplace required managers to be on-site with their employees to ensure that the functions of the organization could be monitored and controlled. In the twenty-first century, this is no longer always the case. Today’s manager will need to be able to control the functions of the company or division with its employees in remote locations.

• Why It Matters: Control
• Control in the Business Setting
• The Control Process
• Levels and Types of Control
• The Need for a Balanced Scorecard
• Financial and Non-financial Controls
• Putting It Together: Control

• Total Quality Management (TQM)

 

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