Describe how you collect information on the achievement of performance measures.

Assignment 3 Satisfactory Not Yet Satisfactory

Element & Performance Criteria 2.4

Describe how you collect information on the achievement of performance measures.
Your Answer:

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Assignment 4 Satisfactory Not Yet Satisfactory
Element & Performance Criteria 2.5
Describe the processes that you have in place to manage contingencies such as system failure or technical difficulties. Detail the technical specialist help you access.
Your Answer:

Assignment 5 Satisfactory Not Yet Satisfactory
Element & Performance Criteria 3.1, 3.2, 3.3
Provide your Assessor with a copy of your analysis of the effectiveness of the system after implementation, and your report on its strengths and limitations. Describe how your review aligns with the picture of the system that you presented in Assignment 1.
Your Answer:

How well does the system contribute to your business and operational plans?
Your Answer:

What recommendations for improvement to system, policy or work practices have you made in the light of your analysis and review?
Your Answer:

Question 1 Satisfactory Not Yet Satisfactory
Element & Performance Criteria
Describe your organization’s customer service standards, and discuss how well they incorporate customer specifications.
Your Answer:

Question 2 Satisfactory Not Yet Satisfactory
Element & Performance Criteria
What kind of data would you need collect to be able to fairly and effectively monitor how your team meets quality and delivery standards?
Your Answer:

Question 3 Satisfactory Not Yet Satisfactory
Element & Performance Criteria
Describe the problem-solving model that you use when overcoming problems and adapting customer service, products, and services.

 

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