400 Word Discussion

Read this article: https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/using-people-analytics-to-drive-business-performance-a-case-study

Then, answer the following questions:

Part A

Identify three key dependent variables in this case study (Hint: dependent variables are the outcomes of interest to the organization)?

Identify three independent variables in this study (Hint: independent variables predict the outcomes of interest to the organization)?

In their quest to identify drivers of business performance, the company tested over 100 hypotheses.

a. What are some examples of hypotheses mentioned in the case study (list at least 2)?

b. For each hypothesis, briefly describe what you think is the “Logic” (i.e. the ‘L’ from the LAMP framework) linking the independent and dependent variables (this does not need to be extremely detailed – simply explain why/how you think the independent and dependent variables are linked in 2-3 sentences)

Part B

1. Imagine that you work for a Florida-based restaurant chain with over 30 location all across the state. Results from the most recent survey indicate a dip in customer satisfaction score compared to scores from prior years. The VP of HR approaches you asking to investigate what is influencing customer satisfaction scores. Using your own knowledge and experience, as well as insights gained from reading this week’s article, how would you go about assessing the drivers of customer satisfaction scores? Specifically:

a. What are some of the independent variables from the case study that you would include in your analysis? Why?

b. What are some of the independent variables from the case study that you would not include in your analysis? Why?

c. Based on your knowledge of HR and/or your experience, in addition to the ones from this case study, what other independent variables would you measure and why (i.e. how/why would they be linked to customer satisfaction)?

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Lab Activity – Analysis

Our hospital is required to have 95 percent of our doctors compliant with printing up an After Visit Summary (AVS) for every visit. We have run a report and come up with the following data. Analyze the data and answer the questions that follow.

DATA:

Type of DoctorTotal Number of DoctorsNumber who printed AVS every visitPercentage of CompliancePrimary Care Sections: Pediatrics Department201995%Obstetrics Department151067%Family Practice Department2525100%Total Primary Care Section:605490%Surgery Section: Orthopedic Surgery Department20525%General Surgery Department251560%Total Surgery Section:452044%Specialists Section Dermatology Department5360%Rheumatology Department22100%Allergy Department100%Total Specialists Section:8563%Total All Doctors:1137970%

QUESTIONS:

How many Departments achieved compliance?

How many Sections achieved compliance?

Did your healthcare organization as a whole achieve compliance?

How many percentage points does the Surgery Section need to improve to be compliant?

How many percentage points does the Primary Care Section need to improve to be compliant?

How many percentage points does the Specialists Section need to improve to be compliant?

Which Department has the worst percentage of compliance?

Which Department has the second worst percentage of compliance?

Which Departments have the best percentage of compliance?

Which Section has the best percentage of compliance?

Type the questions and your answers in a Word document.

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Assignment 2: Project Proposal – WBS & Project Schedule

In Assignment 1, you have defined key portions of your project. Now, it is time to develop a

Work Breakdown Structure (WBS), and project schedule for your project. Note: Please use the

project from Assignment 1 to complete this assignment, which requires that you develop a WBS

& Project Schedule for your project.

This assignment requires you to:

1. Create a WBS for your project using the proper format (MS Word, MS Excel, Visio, or any other

applicable format) to depict WBS graphically (see Figure 4.4 from Chapter 4 of the Larsen

textbook). Alternatively, you may use a coded format using MS Word (See Exhibit 4.1 from

Chapter 4 of the Larson textbook as an example. The example is in MS Project format but the

same could be done in MS Excel).

1. Create a project schedule that lists all of the core activities, dates (start & finish), and resources

to complete your project. While it is recommended that you use MS Project, you can use MS

Excel to create your schedule. Your project schedule must contain at least 30 separate

activities/tasks.

The specific course learning outcomes associated with this assignment are:

 Develop a project plan including the critical elements of project scope, priorities, Work

Breakdown Structure (WBS), and communication plan.

 Develop a project network to implement the project plan, manage projects effectively, and

complete required resource reallocation.

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Assignment 3: Talent Management Strategy

Due Week 6 and worth 200 points

Envision an organization (profit, nonprofit, product-or service-driven) with 200 people in which 20 are identified leaders.

With this organization in mind, write a six to eight (6-8) page paper in which you:

Formulate a talent management strategy to encompass the entire talent requirements of the organization.

Determine the key components of talent management, including identifying, assessing, and developing talent.

Examine how the talent management process is a strategy for a competitive advantage for your organization.

Assess how the talent management strategy should change with the anticipation of the organization doubling in five to six (5-6) years.

Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date.

The cover page and the reference page are not included in the required page length.

The specific course learning outcomes associated with this assignment are:

Examine the process of linking talent management to organizational goals to gain a competitive advantage.

Analyze the process for crafting a talent brand and accessing talent channels.

Determine the characteristics of an effective onboarding model.

Explore how to identify and develop high-potential talent.

Analyze behavior change theories and their impact on talent management processes.

Use technology and information resources to research issues in talent management.

Write clearly and concisely about talent management using proper writing mechanics.

Click here to view the grading rubric for this assignment.

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