How do consumers process and evaluate prices?

How do consumers process and evaluate prices?

Marketing Management

Fifteenth Edition

Chapter 16

Developing

Pricing Strategies

and Programs

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Learning Objectives

16.1 How do consumers process and

evaluate prices?

16.2 How should a company set prices

initially for products or services?

16.3 How should a company adapt prices

to meet varying circumstances and

opportunities?

16.4 When and how should a company

initiate a price change?

16.5 How should a company respond to a

competitor’s price change?

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Setting the Price

Table 16.2 Steps in Setting a Pricing Policy

  1. Selecting the Pricing Objective
  2. Determining Demand
  3. Estimating Costs
  4. Analyzing Competitors’ Costs, Prices, and Offers
  5. Selecting a Pricing Method
  6. Selecting the Final Price

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 1: Selecting the Pricing Objective

• Survival

• Maximum current profit

• Other objectives

• Maximum market share

• Product-quality leadership

• Maximum market skimming

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 2: Determining Demand

• Price sensitivity

• Estimating demand curves

– Surveys, price experiments,

& statistical analysis

• Price elasticity of demand

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Figure 16.1 Inelastic And Elastic

Demand

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Price Sensitivity

Table 16.3 Factors That Reduce Price Sensitivity

• The product is more distinctive.

• Buyers are less aware of substitutes.

• Buyers cannot easily compare the quality of substitutes.

• The expenditure is a smaller part of the buyer’s total income.

• The expenditure is small compared to the total cost of the end product.

• Part of the cost is borne by another party.

• The product is used in conjunction with assets previously bought.

• The product is assumed to have more quality, prestige, or exclusiveness.

• Buyers cannot store the product.

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 3: Estimating Costs (1 of 3)

• Types of costs and levels of

production

– Fixed vs. variable costs

– Total costs

– Average cost

Figure 16.2 Cost per Unit at Different

Levels of Production per Period

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Step 3: Estimating Costs (2 of 3)

• Accumulated production

– Experience/learning curve

Figure 16.3 Cost per Unit as a Function of Accumulated Production: The

Experience Curve

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Step 3: Estimating Costs (3 of 3)

• Target costing

– Price less desired profit margin

– Costs change with production scale and experience.

They can also change as a result of a concentrated

effort by designers, engineers, and purchasing agents

to reduce them through target costing. Market research

establishes a new product’s desired functions and the

price at which it will sell, given its appeal and

competitors’ prices. This price less desired profit

margin leaves the target cost the marketer must

achieve.

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 4: Analyzing Competitors’ Prices

• Firm must take competitors’ costs, prices, & reactions

into account

– Value-priced competitors

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 5: Selecting a Pricing Method (1 of 6)

• Three major considerations in price

– Costs = price floor

– Competitors’ prices = orienting point

– Customers’ assessment of unique

features = price ceiling

Figure 16.4 The Three Cs Model

for Price Setting

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 5: Selecting a Pricing Method (2 of 6)

• Markup pricing

– Add a standard markup to the product’s cost

  unit cost

Markup price 1 desired return on sales

 

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 5: Selecting a Pricing Method (3 of 6)

• Target-return pricing

– Price that yields its target rate of return on investment

desired return invested capital Target-return price unit cost

unit sales

  

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Figure 16.5 Break-Even for

Target-Return Price

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Step 5: Selecting a Pricing Method (4 of 6)

• Perceived-value pricing

– Based on buyer’s image of product, channel

deliverables, warranty quality, customer support, and

softer attributes (e.g., reputation)

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 5: Selecting a Pricing Method (5 of 6)

• Value pricing

• EDLP

– High-low pricing

• Going-rate pricing

– the firm bases its

price largely on

competitors’ prices

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 5: Selecting a Pricing Method (6 of 6) • Auction-type pricing

– English (ascending)

 have one seller and many buyers. On sites such as eBay and

Amazon.com, the seller puts up an item and bidders raise their offer

prices until the top price is reached.

– Dutch (descending)

 feature one seller and many buyers or one buyer and many sellers. In

the first kind, an auctioneer announces a high price for a product and

then slowly decreases the price until a bidder accepts. In the other, the

buyer announces something he or she wants to buy, and potential

sellers compete to offer the lowest price.

– Sealed-bid

 feature one seller and many buyers or one buyer and many sellers. In

the first kind, an auctioneer announces a high price for a product and

then slowly decreases the price until a bidder accepts. In the other, the

buyer announces something he or she wants to buy, and potential

sellers compete to offer the lowest price.

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Step 6: Selecting the Final Price

• Additional factors to select final price:

‒ Impact of other marketing activities

‒ Company pricing policies

‒ Gain-and-risk-sharing pricing

‒ Impact of price on other parties

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Adapting the Price (1 of 5)

• Geographical pricing

– Barter

– Compensation deal

– Buyback arrangement

– Offset

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Adapting the Price (2 of 5)

• Price discounts and allowances

Table 16.4 Price Discounts and Allowances

Discount: A price reduction to buyers who pay bills promptly. A typical example is “2/10, net 30,”

which means payment is due within 30 days and the buyer can deduct 2 percent by

paying within 10 days.

Quantity Discount: A price reduction to those who buy large volumes. A typical example is “$10 per unit for

fewer than 100 units; $9 per unit for 100 or more units.” Quantity discounts must be

offered equally to all customers and must not exceed the cost savings to the seller.

They can be offered on each order placed or on the number of units ordered over a

given period.

Functional Discount: Discount (also called trade discount ) offered by a manufacturer to trade-channel

Members if they perform certain functions, such as selling, storing, and record keeping.

Manufacturers must offer the same functional discounts within each channel.

Seasonal Discount: A price reduction to those who buy merchandise or services out of season. Hotels,

motels, and airlines offer seasonal discounts in slow selling periods.

Allowance: An extra payment designed to gain reseller participation in special programs. Trade-in

allowances are granted for turning in an old item when buying a new one. Promotional

allowances reward dealers for participating in advertising and sales support programs.

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Adapting the Price (3 of 5)

• Loss-leader pricing

• Special event pricing

• Special customer pricing

• Cash rebates

• Low-interest financing

• Longer payment terms

• Warranties/service

contracts

• Psychological

discounting

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Adapting the Price (4 of 5)

• Price discrimination

– occurs when a company sells a product or service at two or more prices

that do not reflect a proportional difference in costs. In first-degree price

discrimination, the seller charges a separate price to each customer

depending on the intensity of his or her demand. In second-degree price

discrimination, the seller charges less to buyers of larger volumes. In

third-degree price discrimination, the seller charges different amounts to

different classes of buyers, as in the following cases

– Customer-segment pricing

– Product-form pricing

– Time pricing

– Image pricing

– Location pricing

– Channel pricing

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Adapting the Price (5 of 5)

• Price discrimination

– Yield pricing

 The airline and hospitality industries use yield

management systems and yield pricing, by which

they offer discounted but limited early purchases,

higher-priced late purchases, and the lowest rates

on unsold inventory just before it expires.

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Initiating and Responding to Price

Changes (1 of 2)

• Initiating price cuts

– Domination of market

 Either the company starts with lower costs than its competitors,

or it initiates price cuts in the hope of gaining market share and

lower costs.

• Price-cutting traps

– Low-quality: Consumers assume quality is low

– Fragile market share: Consumers assume quality is low

– Shallow pockets: Higher-priced competitors match the lower

prices but have longer staying power because of deeper cash

reserves

– Price war:Competitors respond by lowering their prices even

more, triggering a price war

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Initiating and Responding to Price

Changes (2 of 2)

• Initiating price increases

‒ Delayed quotation pricing

‒ The company does not set a final price until the product is finished or delivered. This

pricing is prevalent in industries with long production lead times, such as industrial

construction and heavy equipment.

‒ Escalator clauses

‒ The company requires the customer to pay today’s price plus all or part of any inflation

increase that takes place before delivery. Escalator clauses base price increases on some

specified price index. They are found in contracts for major industrial projects, such as

aircraft construction and bridge building.

‒ Unbundling

The company maintains its price but removes or prices separately one or more elements that

were formerly part of the offer, such as delivery or installation. Car companies sometimes

add higher-end audio entertainment systems or GPS navigation systems to their vehicles as

separately priced extras.

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Initiating Price Increases

Table 16.5 Profits before and after a Price Increase

Blank Before After Blank

Price $10 $10.10 (a 1% price increase)

Units sold 100 100 Blank

Revenue $1,000 $1,010 Blank

Costs −970 −970 Blank

Profit $30 $40 (a 33 ⅓% profit increase)

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Initiating and Responding to Price

Changes

• Anticipating competitive responses

• Responding to competitors’ price changes

Copyright © 2016, 2012, 2009 Pearson Education, Inc. All Rights Reserved

Copyright

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Explain the elements of project management and its relationship to human resource management. Assignment 1: Organizing HR ProjectsDue Week 3 and worth 145 points Your company has had embedded HR generalists in business units for the past several years. Over that time, it has become costlier, and more difficult to maintain standards, and is a frustration for business units to have that budget “hit.” The leadership has decided to move to a more centralized model of delivering HR services and has asked you to evaluate that proposition and begin establishing a project team to initiate the needed changes. The project team is selected and you must now provide general direction. Write a five to six (5-6) page paper in which you: Review and define the five (5) steps of strategic planning depicted in Exhibit 2-1 in the textbook on page 34. Based on the information, provide a statement of overall importance of these steps to your project team. Develop a vision and mission statement for the project team specific to the current project. HINT: It is highly recommended to follow the guidance offered in the textbook about vision and mission statement. Explain to the project team what a project charter is and why it is used. Then, review Exhibit 3.3 in the textbook and select any 3 charter elements you feel are more important and explain why. Provide a “Statement of Emphasis” to your project team based on the information you provided in the previous 3 sections above. The goal is to ensure your team understands the importance of the information. Go to https://research.strayer.edu to locate at least three (3) quality academic (peer-reviewed) resources in this assignment. Your assignment must:Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are:Explain the elements of project management and its relationship to human resource management. Assess organizational strategies that contribute to effective project management of human resources. Use technology and information resources to research issues in managing human resource projects. Write clearly and concisely about managing human resource projects using proper writing mechanics. Click here to view the rubric for this assignment.

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Assume for this assignment that you are being highly considered for a director-level HR management position for a best-in-class national retailer. You are in the final phase of the interview process and must respond to the interview panel regarding specific questions and scenarios that will help them determine if you are a good fit for the new role. The company’s culture is centered on the effective development of strategy, plans, and selection criteria aimed at building and sustaining a competitive and profitable organization. It will be extremely important that you respond with a strategic mindset in order to convince the organization you are able to help them ensure the execution of the business strategy.

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Analysis Of The Leadership Challenge By Kouzes And Posner, 6th Edition

CLA2

Written Paper Criteria: CLA2, which is the logical culmination of the course. Your CLA2 submission (cumulative report) should be a minimum of 4-6 pages in length. The CLA assignments encompass the learning outcomes for this course and are designed to demonstrate what has been learning or achieved by the student. CLA 2 measures the student’s competency and mastery of the course concepts, particularly the application of those concepts.

Comprehensive Learning Assessment (CLA 2) Presentation

CLA2 Presentation Criteria:

In addition to your CLA2 report, please prepare a professional PowerPoint presentation summarizing your findings for CLA2. The presentation will consist of your major findings, analysis, and recommendations in a concise presentation of 15 slides (minimum). You should use content from yourCLA2 report as material for your PowerPoint presentation. In addition, you should include learning outcomes from all your major assignments. This would include PA1, CLA1, PA2, and of course,CLA2 (unless otherwise specified by your Professor). An agenda, executive summary, and references slides should also be included. Please keep in mind that the university is moving towards a more digital footprint for our students. This means that your final CLA2 presentation may be recorded, so that you may include it in your “e-portfolio” (graduating students should have all of their CLA2 presentations on a flash-drive, in addition to student biography, resume, interests, etc

In addition to your CLA2 report, prepare and deliver a professional 15-slide PowerPoint presentation summarizing your CLA2 assignment.

The presentation will consist of your major findings, analysis, and recommendations in a concise presentation of 15 slides (minimum).

You should use content from your CLA2 report as material for your PowerPoint presentation. In addition, you should include learning outcomes from all your major assignments. This would include PA1, CLA1, PA2, and of course, CLA2 (unless otherwise specified by your Professor).

A cover slide, agenda, executive summary, content, and references slides should also be included. Format the PPt slides appropriately. In-depth details, as needed, should be included in the Speaker’s Notes section of the slide.

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