Discuss the essential skills that would make a person successful in each of the described positions-professionalism in Finance

Discuss the essential skills that would make a person successful in each of the described positions-professionalism in Finance

Careers in Finance Finance is an exciting field in need of intelligent, skilled people. The job opportunities range from corporate finance; financial planning; investment banking; insurance; and real estate from individuals, institutions, government, and businesses. Finance managers acquire, spend, and manage money and other financial assets. Use the Internet and / or Strayer Resource Center to research career options within the field of finance. Consider the Bureau of Labor Statistics Website, and the Websites of finance professional associations such as the Association for Financial Professionals (AFP), Society of Financial Service Professionals (SFSP), The National Association for Personal Financial Advisors (NAPFA), and Financial Management Association International (FMA). Write a three to four (3-4) pages paper in which you:

  1. Describe two (2) financial career options that an individual with a finance education might pursue and explain the value that such a position adds to a company.
  2. Explain the essential skills that would make a person successful in each of the described positions.
  3. Recommend one (1) of the career options. Identify the most attractive features of the position.
  4. Format your assignment according to the following formatting requirements:

a. This course requires use of Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.

b. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page is not included in the required page length.

The specific course learning outcomes associated with this assignment are:

· Describe the forms of business organizations and the role of financial managers within an organization.

· Use technology and information resources to research issues in finance.

· Write clearly and concisely about finance using proper writing mechanics.

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Discuss the principles of transaction management and concurrency control in relational database management systems. -essay

Discuss the principles of transaction management and concurrency control in relational database management systems. -essay

Provide a summative and scholarly response (roughly 600 words each) to the following academic questions. Ensure responses are well cited and follow Turabian (author-date) style guidelines. Upload your answers in a .doc file.

1) Discuss the principles of transaction management and concurrency control in relational database management systems.

2) Detail the current landscape of data warehousing technologies and theories including Big Data, Business Intelligence (BI), and data analytics.

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System Engineering Methods Week 9( task 1 1000 Words , task 2 1000 Words )

System Engineering Methods Week 9( task 1 1000 Words , task 2 1000 Words )

Paper 1

From Chapter 16; describe the field of industrial ecology gained initial recognition in the late 1990’s, do some digging on the topic and find something about industrial ecology,

paper 2

under what are conditions to is desirable or necessary to use monte carlo analysis in the study of queeing system ?

  1. is speed is one charactoristic or condition of automobile must be controlled , discuss the role of each element of control system for speed control ?

3.that would control thermostatically control system ?

  1. give an example of open lopped control and closed loop control system ?

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Project Risk and transformation Management

Project Risk and transformation Management

Trillo Apparel Company

2

Trillo Apparel Company Project Management Report

Sean Markl

Argosy University

March 5, 2019

Executive Summary
Trillo Apparel Company wants to expand to District 4. Before doing this, it is important to construct and set the warehouse to be in good condition. This will need the construction of a high-quality warehouse. As project manager for the District 4 Warehouse Move project, I supervised, monitored and control a project which was designed to construct the warehouse Move within seven months at a value that doesn’t exceed $1million. Our central concerns lied on the three key areas. These include the quality, time and cost. We had a plan to complete the movement within the stipulated time, cost and the same time ensure that the quality is achieved. The report will give elaboration on how the project proceed, the challenges and determine whether the project achieved objectives or not.

Table of Contents Executive Summary 2 Project Performance and Status Report 4 Initial Plan 4 Challenges 4 Measures taken to address the challenges 5 Organizational Structure 6 Project and Administrative Teams 8 Project Risk and Change Management 8 Project Management Techniques Employed 9 International Project Manager qualification (IPMP) 9 Project Management Body of Knowledge (PMBOK) 9 Risk management tools 9 Resource Management tools 10 Dependencies, milestones and critical paths 10 Conclusion 10 References 12

Project Performance and Status Report
Initial Plan
As per the initial plan, we had scheduled the project to last for only seven months. We had schedule that permits should be officiated within the first 5 days. We had planned that the base should be poured within the first 20 days of the first month. Most of the tasks were related. This means that delay in one of the task was likely to affect the completion of the successors, (Fuller, Valacich, George, & Schneider, 2017). Generally, we had initial budget of $1 million and a period of seven months

Challenges
Although project proceed successfully, we encountered a number of challenges. The first challenge concerns the acquisition of permits. Delay in getting permits significantly hinder our objective of finishing the project on the right time. Permits was part of the task in the critical path. This means that it was a task that must be completed before other tasks. The first thing we did was to consult with key stakeholders of the project and agree to extend the time reasonably. We knew that communication with strong stakeholders is critical to the continued delivery of successful projects. When potential problems and actual problems arise in the project, the project manager must maintain strong communication with the project sponsors and customers, so when the project appears They won’t be surprised when they are delayed. By fully understanding the issues that arise in the project, the customer may actually feel that the project has taken longer to control the problem and provide better results. While the project may be delayed after expiration, strong communication will reduce the negative impact of delayed delivery, reduce customer expectations for expiring delivery, and achieve good customer expectations management results (Too, Le & Yap, 2017). Nevertheless, we were finally able to get the permits but after delay of approximately one-week delay because permits had been scheduled to take only two weeks but we got them after 3 weeks.

We also experienced a problem concerning the contractor contacted for framing. Initially, the framing had been scheduled to take 15 days. Since framing was predecessor for other tasks, the delay in framing significantly hindered the successors. Contractor is only able to send half of the original crew due to delay. The delay in permits made the issue even more complex. Framing was the successor of plumbing and hence it was hard to continue without completing plumbing tasks. We also experienced an issue with the contractor for drywall. Drywall tasks was successor of the framing task. This also affected the completion of other successors. For example, the scheduled start for the plumbing and electrical was changed causing poor staffing of the crews.

Measures taken to address the challenges
In order to ensure that the schedule time would not be affected, we had a number of options to consider. The first was to increase resources. Ideally, spending more budgets is often recommended as a way to ensure that projects are delivered on time or completed, and such solutions are often applied to larger projects, especially for projects with clear deliverables (Collins, Parrish & Gibson 2017). For example, the task of building a house can speed up the progress by adding additional personnel from another company. For example, the task of renovating 20 warehouses can be broken down into two subtasks, and 10 warehouses of two companies can be renovated. But for smaller projects, this approach may not be appropriate, as there may be only one or two people working on the project, and adding more people will not be able to improve the project service. For our case, we had an option of injecting $200,000. However, before adopting this option, we had to compare it with other alternatives.

The second option was to adjust the timetable of the project delivery date. We achieved this through the help of critical path method (CPM). CPM is an effective deal of deciding which task should be completed first.

After comparing the consequences of each of the option, we found that it was better to adjust the time than to inject additional money. We found option 2 the better option, as long as the other contractor crews are able to adjust to the change in schedule.

Organizational Structure
Trillo Apparel Company is a big company with more than 3000 employees. The organizational structure of the company is summarized in the chart below. The company is headed by chief executive officer. Below him include chief information officer, chief financial officer, VP design and chief operating officer.

District 4 manager works under VP operations and are all headed by chief operating officer. Consequently, in the project, I was working under the project manager and those who worked under me included the contractors and vendors for different tasks such as framing, plumbing, dry wall etc. The chart below summarizes the project management plan. We worked under the department of the operations.

Project and Administrative Teams
At the top of the administrative chart was the CEO. Under him was the chief operations officer. Chief operation officer was assisted by the VP Operations. This means that project manager worked under the VP Operations. I was the project manager and I coordinated the operations of different teams such as those for framing, plumbing, electrical, dry wall and work benches. I worked with the foreman for these areas. Some aspects of the project were administered by City & County administrators, who were in charge of inspections.

Project Risk and Change Management
Trillo Apparel was faced with a number of risks. During the project, we faced a number of risks. The first risk is the delay in the provision of permits. The delay significantly affected other areas that were dependent on the permits. The second risk is that the contractors assigned to Finish Work tasks did not fulfill their responsibilities because some walked off when the work was halfway. Another risk is that contractors in charge of framing and drywall delayed due to delay in the permits. We also had issue with work benches. The initial quality was poor and most of them had to be rebuilt. Lastly, there was destruction of equipment during the movement.

Project Management Techniques Employed
The success of Trillo Apparel movement project couldn’t have been possible without application of a number of project management techniques. Some of the techniques and tools applied include IPMP, PMBOK, risk management, resource management and CPM.

International Project Manager qualification (IPMP)
IPMP is a four projects IPMA (International Project Management Association) implemented on a global scale management professional certification. The International Project Management Association publishes the Project Management Competency Benchmark (ICB: IPMA Competence Baseline) which describes the knowledge and experience requirements of project managers, large project plan managers, project managers and project managers (Kerzner & Kerzner, 2017). It is included in a successful project management theory. And use the basic terminology, tasks, practices, skills, functions, management processes, methods, techniques and tools used in practice, as well as the application of expertise and experience in specific environments for appropriate, creative, and advanced practical activities.

Project Management Body of Knowledge (PMBOK)
PMBOK is focusing on project management and a series of standard solutions by members of the Project Management Institute compiled and published a set of standards. This project management knowledge system standard has been widely used in project management and is widely known. PMbok has been approved by the US Project Management Association as the national standard for project management in the United States (Kerzner & Kerzner, 2017).

Risk management tools
  It is difficult for a person to find a project without risk. At all stages of development, of course, they have different effects on the plan. Often, unforeseen developments can have a negative impact. But sometimes it is just the opposite. In any case, unforeseen circumstances and risks can affect the duration, schedule, duration, budget, participants, etc. of the mission. In order to avoid unforeseen expenses, projects take too long, and performance quality deteriorates, we had to calculate all risks ahead of time (Fuller, et al 2017).

Resource Management tools
Resource management is an integral part of software development projects. What are the resources? They can be materials (such as equipment), labor (your team), and expenditure (cost per resource). Therefore, when the project management tool provides resource management functions, it is very convenient and practical (Kerzner & Kerzner, 2017). This provides a high value for those who not only have to assign tasks but also calculate expenses. Project managers who are already doing resource costs are concerned with the cost of the entire project, whether or not the resource is working too much, or vice versa. As a result, all processes and tasks in software development are managed more effectively. We took a number of measures to achieve resource management.

Dependencies, milestones and critical paths
  Dependencies, predecessors and successors are at the heart of any project management and this we had to take very seriously. Task #1 may be associated with task #10, and so on. Because tasks cannot exist alone, there are many options. That’s why all the great tools in the development phase should provide task dependencies (Kerzner & Kerzner, 2017). Most tools allow users to create such associations using drag-and-drop clicks. Milestones are used to mark important or other specific points on the project’s timeline. If a milestone is close, it means that the project has just passed an important event and is moving in the right direction. Using Microsoft project management software, it was possible to arrange the task according to dependencies and create a critical path. Through critical path method, we found a number of options as summarized in the charts below

Project was expected to take 122 days to be completed based on the highest number of days. However, the project exceeded the scheduled time due to delays in the officiation of the permits.

Conclusion
Although the project succeeded, there are many lessons learned. First, it is apparent that project management needs to deal with a large number of political issues, so that team members can achieve the same level of performance and negotiate scarce resources. Project management is more than just a schedule. It is not just some tools. It is not just a job or a job title. It is also not the sum of these. Organization is a collection of people, and the process is that people are dealing with it. If there is a problem with the human factor, then the process may have problems; if there is a problem with the process, the completion of the task will be greatly reduced. Unfortunately, we know more about how to improve the efficiency of the equipment than the administrator (Harrison & Lock, 2017). Success of any project depends on the quality of decisions made. If the requirements change is to be carried out during the project, it needs to be raised as early as possible. In the process of project management, after the current period of requirements and plans are determined, the project manager can not only follow up the progress of development and testing, but also communicate with the demand side in a timely manner, so that they can provide timely feedback. Don’t wait until the release, the product manager ran over and said, “I don’t want this, I have to change it here.” Remember, never leave the problem to the last minute, take a step ahead and leave room for it. Another thing apparent is that the success of a project depends on application of project management tools. It is therefore crucial for any project manager to master the tools and methods of project management. For example, project planning techniques, project schedule monitoring methods, multi-project management resource allocation methods, and methods for shortening project cycles.

References
Collins, W., Parrish, K., & Gibson Jr, G. E. (2017). Development of a project scope definition and assessment tool for small industrial construction projects. Journal of Management in Engineering, 33(4), 04017015.

Fuller, M. A., Valacich, J. S., George, J. F., & Schneider, C. (2017). Information Systems Project Management: A Process and Team Approach, Edition 1.1. Prospect Press.

Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge.

Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Too, E., Le, T., & Yap, W. (2017). Front-end planning-The role of project governance and its impact on scope change management. International Journal of Technology, 8(6), 1124-1133.

VP Operations

Project manager

contractor-frame

Contractor plumbing

Contractor electrical

Contractor-dry wall

Contractor finish work

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Trillo Apparel Company Project Management findings

Trillo Apparel Company Project Management findings

Trillo Apparel Company

2

Trillo Apparel Company Project Management Report

Sean Markl

Argosy University

March 5, 2019

Executive Summary
Trillo Apparel Company wants to expand to District 4. Before doing this, it is important to construct and set the warehouse to be in good condition. This will need the construction of a high-quality warehouse. As project manager for the District 4 Warehouse Move project, I supervised, monitored and control a project which was designed to construct the warehouse Move within seven months at a value that doesn’t exceed $1million. Our central concerns lied on the three key areas. These include the quality, time and cost. We had a plan to complete the movement within the stipulated time, cost and the same time ensure that the quality is achieved. The report will give elaboration on how the project proceed, the challenges and determine whether the project achieved objectives or not.

Table of Contents Executive Summary 2 Project Performance and Status Report 4 Initial Plan 4 Challenges 4 Measures taken to address the challenges 5 Organizational Structure 6 Project and Administrative Teams 8 Project Risk and Change Management 8 Project Management Techniques Employed 9 International Project Manager qualification (IPMP) 9 Project Management Body of Knowledge (PMBOK) 9 Risk management tools 9 Resource Management tools 10 Dependencies, milestones and critical paths 10 Conclusion 10 References 12

Project Performance and Status Report
Initial Plan
As per the initial plan, we had scheduled the project to last for only seven months. We had schedule that permits should be officiated within the first 5 days. We had planned that the base should be poured within the first 20 days of the first month. Most of the tasks were related. This means that delay in one of the task was likely to affect the completion of the successors, (Fuller, Valacich, George, & Schneider, 2017). Generally, we had initial budget of $1 million and a period of seven months

Challenges
Although project proceed successfully, we encountered a number of challenges. The first challenge concerns the acquisition of permits. Delay in getting permits significantly hinder our objective of finishing the project on the right time. Permits was part of the task in the critical path. This means that it was a task that must be completed before other tasks. The first thing we did was to consult with key stakeholders of the project and agree to extend the time reasonably. We knew that communication with strong stakeholders is critical to the continued delivery of successful projects. When potential problems and actual problems arise in the project, the project manager must maintain strong communication with the project sponsors and customers, so when the project appears They won’t be surprised when they are delayed. By fully understanding the issues that arise in the project, the customer may actually feel that the project has taken longer to control the problem and provide better results. While the project may be delayed after expiration, strong communication will reduce the negative impact of delayed delivery, reduce customer expectations for expiring delivery, and achieve good customer expectations management results (Too, Le & Yap, 2017). Nevertheless, we were finally able to get the permits but after delay of approximately one-week delay because permits had been scheduled to take only two weeks but we got them after 3 weeks.

We also experienced a problem concerning the contractor contacted for framing. Initially, the framing had been scheduled to take 15 days. Since framing was predecessor for other tasks, the delay in framing significantly hindered the successors. Contractor is only able to send half of the original crew due to delay. The delay in permits made the issue even more complex. Framing was the successor of plumbing and hence it was hard to continue without completing plumbing tasks. We also experienced an issue with the contractor for drywall. Drywall tasks was successor of the framing task. This also affected the completion of other successors. For example, the scheduled start for the plumbing and electrical was changed causing poor staffing of the crews.

Measures taken to address the challenges
In order to ensure that the schedule time would not be affected, we had a number of options to consider. The first was to increase resources. Ideally, spending more budgets is often recommended as a way to ensure that projects are delivered on time or completed, and such solutions are often applied to larger projects, especially for projects with clear deliverables (Collins, Parrish & Gibson 2017). For example, the task of building a house can speed up the progress by adding additional personnel from another company. For example, the task of renovating 20 warehouses can be broken down into two subtasks, and 10 warehouses of two companies can be renovated. But for smaller projects, this approach may not be appropriate, as there may be only one or two people working on the project, and adding more people will not be able to improve the project service. For our case, we had an option of injecting $200,000. However, before adopting this option, we had to compare it with other alternatives.

The second option was to adjust the timetable of the project delivery date. We achieved this through the help of critical path method (CPM). CPM is an effective deal of deciding which task should be completed first.

After comparing the consequences of each of the option, we found that it was better to adjust the time than to inject additional money. We found option 2 the better option, as long as the other contractor crews are able to adjust to the change in schedule.

Organizational Structure
Trillo Apparel Company is a big company with more than 3000 employees. The organizational structure of the company is summarized in the chart below. The company is headed by chief executive officer. Below him include chief information officer, chief financial officer, VP design and chief operating officer.

District 4 manager works under VP operations and are all headed by chief operating officer. Consequently, in the project, I was working under the project manager and those who worked under me included the contractors and vendors for different tasks such as framing, plumbing, dry wall etc. The chart below summarizes the project management plan. We worked under the department of the operations.

Project and Administrative Teams
At the top of the administrative chart was the CEO. Under him was the chief operations officer. Chief operation officer was assisted by the VP Operations. This means that project manager worked under the VP Operations. I was the project manager and I coordinated the operations of different teams such as those for framing, plumbing, electrical, dry wall and work benches. I worked with the foreman for these areas. Some aspects of the project were administered by City & County administrators, who were in charge of inspections.

Project Risk and Change Management
Trillo Apparel was faced with a number of risks. During the project, we faced a number of risks. The first risk is the delay in the provision of permits. The delay significantly affected other areas that were dependent on the permits. The second risk is that the contractors assigned to Finish Work tasks did not fulfill their responsibilities because some walked off when the work was halfway. Another risk is that contractors in charge of framing and drywall delayed due to delay in the permits. We also had issue with work benches. The initial quality was poor and most of them had to be rebuilt. Lastly, there was destruction of equipment during the movement.

Project Management Techniques Employed
The success of Trillo Apparel movement project couldn’t have been possible without application of a number of project management techniques. Some of the techniques and tools applied include IPMP, PMBOK, risk management, resource management and CPM.

International Project Manager qualification (IPMP)
IPMP is a four projects IPMA (International Project Management Association) implemented on a global scale management professional certification. The International Project Management Association publishes the Project Management Competency Benchmark (ICB: IPMA Competence Baseline) which describes the knowledge and experience requirements of project managers, large project plan managers, project managers and project managers (Kerzner & Kerzner, 2017). It is included in a successful project management theory. And use the basic terminology, tasks, practices, skills, functions, management processes, methods, techniques and tools used in practice, as well as the application of expertise and experience in specific environments for appropriate, creative, and advanced practical activities.

Project Management Body of Knowledge (PMBOK)
PMBOK is focusing on project management and a series of standard solutions by members of the Project Management Institute compiled and published a set of standards. This project management knowledge system standard has been widely used in project management and is widely known. PMbok has been approved by the US Project Management Association as the national standard for project management in the United States (Kerzner & Kerzner, 2017).

Risk management tools
  It is difficult for a person to find a project without risk. At all stages of development, of course, they have different effects on the plan. Often, unforeseen developments can have a negative impact. But sometimes it is just the opposite. In any case, unforeseen circumstances and risks can affect the duration, schedule, duration, budget, participants, etc. of the mission. In order to avoid unforeseen expenses, projects take too long, and performance quality deteriorates, we had to calculate all risks ahead of time (Fuller, et al 2017).

Resource Management tools
Resource management is an integral part of software development projects. What are the resources? They can be materials (such as equipment), labor (your team), and expenditure (cost per resource). Therefore, when the project management tool provides resource management functions, it is very convenient and practical (Kerzner & Kerzner, 2017). This provides a high value for those who not only have to assign tasks but also calculate expenses. Project managers who are already doing resource costs are concerned with the cost of the entire project, whether or not the resource is working too much, or vice versa. As a result, all processes and tasks in software development are managed more effectively. We took a number of measures to achieve resource management.

Dependencies, milestones and critical paths
  Dependencies, predecessors and successors are at the heart of any project management and this we had to take very seriously. Task #1 may be associated with task #10, and so on. Because tasks cannot exist alone, there are many options. That’s why all the great tools in the development phase should provide task dependencies (Kerzner & Kerzner, 2017). Most tools allow users to create such associations using drag-and-drop clicks. Milestones are used to mark important or other specific points on the project’s timeline. If a milestone is close, it means that the project has just passed an important event and is moving in the right direction. Using Microsoft project management software, it was possible to arrange the task according to dependencies and create a critical path. Through critical path method, we found a number of options as summarized in the charts below

Project was expected to take 122 days to be completed based on the highest number of days. However, the project exceeded the scheduled time due to delays in the officiation of the permits.

Conclusion
Although the project succeeded, there are many lessons learned. First, it is apparent that project management needs to deal with a large number of political issues, so that team members can achieve the same level of performance and negotiate scarce resources. Project management is more than just a schedule. It is not just some tools. It is not just a job or a job title. It is also not the sum of these. Organization is a collection of people, and the process is that people are dealing with it. If there is a problem with the human factor, then the process may have problems; if there is a problem with the process, the completion of the task will be greatly reduced. Unfortunately, we know more about how to improve the efficiency of the equipment than the administrator (Harrison & Lock, 2017). Success of any project depends on the quality of decisions made. If the requirements change is to be carried out during the project, it needs to be raised as early as possible. In the process of project management, after the current period of requirements and plans are determined, the project manager can not only follow up the progress of development and testing, but also communicate with the demand side in a timely manner, so that they can provide timely feedback. Don’t wait until the release, the product manager ran over and said, “I don’t want this, I have to change it here.” Remember, never leave the problem to the last minute, take a step ahead and leave room for it. Another thing apparent is that the success of a project depends on application of project management tools. It is therefore crucial for any project manager to master the tools and methods of project management. For example, project planning techniques, project schedule monitoring methods, multi-project management resource allocation methods, and methods for shortening project cycles.

References
Collins, W., Parrish, K., & Gibson Jr, G. E. (2017). Development of a project scope definition and assessment tool for small industrial construction projects. Journal of Management in Engineering, 33(4), 04017015.

Fuller, M. A., Valacich, J. S., George, J. F., & Schneider, C. (2017). Information Systems Project Management: A Process and Team Approach, Edition 1.1. Prospect Press.

Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge.

Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Too, E., Le, T., & Yap, W. (2017). Front-end planning-The role of project governance and its impact on scope change management. International Journal of Technology, 8(6), 1124-1133.

VP Operations

Project manager

contractor-frame

Contractor plumbing

Contractor electrical

Contractor-dry wall

Contractor finish work

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Powerpoint Summary

Powerpoint Summary

Assume that the report will be presented to the Board of Directors of Trillo Apparel Company. Your report should be done in the APA style.

In addition to the report, prepare an 7-9–slide PowerPoint presentation that summarizes key aspects from the report

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Fundamental Measurement in the Human Sciences.

Fundamental Measurement in the Human Sciences.

EDITORIAL Open Access

From codes to language: is the ICF a classification system or a dictionary? Luigi Tesio1,2

From What is disability? UN convention on the rights of persons with disability, eligibility criteria and the International Classification of Functioning Disability and Health Rome, Italy. 19-20 April 2010

Monitoring disability across the world: is the ICF the answer? In a recent international seminar held in Rome [1], an experts’ meeting explored the suitability of the Interna- tional Classification of Functioning, Disability, and Health (ICF, [2]) as a tool to implement the Convention on the Rights of Persons with Disabilities [3] passed by the United Nations General Assembly in 2005, and now being an instrument of international law valid in many States across the world. The reader of this issue of BMC Public Health has the unique opportunity to get an overview of success- ful applications of ICF, but also of emerging concerns and difficulties. The ICF was introduced in 2001. Its history dates back to its progenitor, the International Classifica- tion of Impairments, Disabilities, and Handicaps, pub- lished in 1980 [4]. The ICDH conceptual framework was quite revolutionary: the “consequences of the disease” at organ, person, and person-community levels were given an official conceptualization (impairments, disabilities, and handicaps, respectively), and were coded according to a taxonomy independent of the old established taxonomy of diseases issued by the World Health Organization (Inter- national Classification of Diseases, ICD). “Symptoms” like “difficulty walking” became a condition worth coding (and thus, studying and treating) “per se”. “Phenomena” were upgraded to “reality” rather than being underestimated as “appearance” [5]. Rehabilitation became an autonomous form of medical care at any stage of the disease or the dis- ablement process, and thus a respected Specialty: it was no more bound to a palliation coming after “true” care became ineffective. The new ICF model emphasized the value of the individual from a societal perspective:

“disability” was up-coded (actually, sidelined) to a generic “umbrella term”, under which a positive gradient towards “enablement” was placed. Activity replaced disability, and participation replaced handicap. Whatever a disabled per- son can achieve “in the context of health experience” is now better than nothing, rather than being less than an ideal standard. The bidirectional flow from organ impair- ment to person’s performance, to his/her social participa- tion actually became a 3D space expanding along two more axes, through the interactions with individual diseases and individual living environments, respectively (see ref. [6], Fig.1). “Limitations” and “restrictions” were severed from the “intrinsic” person’s status and were ascribed to the community context. Personal bad luck was obscured, and responsibilities of policy makers were spotlighted. Yet, something went wrong with this otherwise suc-

cessful project: the philosophic and ethical construct gained an enthusiastic consensus, while the coding structure of the model is still awaiting for wide accep- tance and routine application across the health care world [7]. Specialists in Physical Medicine and Rehabilitation

(I am one of them) might be considered biased towards a medically oriented view of disability. On the other hand, bio-medicine considers us, the physiatrists, too much biased towards a social view of diseases [8,9]. This entitles me to express some opinions and comments while claiming for a decent neutrality.

International experiences: successes and concerns The successes emerging from the set of articles are well represented by the paper by Kostanjsek, a WHO officer [6]. There have been plenty of applications of the ICF model and coding system in fields like legislation, health care planning, disability surveys and policy monitoring.

Correspondence: luigi.tesio@unimi.it 1Department of Human Physiology and Chair of Physical and Rehabilitation Medicine, Università degli Studi, Milan, Italy

Tesio BMC Public Health 2011, 11(Suppl 4):S2 http://www.biomedcentral.com/1471-2458/11/S4/S2

© 2011 Tesio; licensee BioMed Central Ltd. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

mailto:luigi.tesio@unimi.it
http://creativecommons.org/licenses/by/2.0
The author reminds that the ICF ancestor, the ICIDH, “was substantially ignored by disability data users”. This positive attitude pervades three more papers, by Madans et al. [10], Good [11] and Madden [12], respectively. The former reports on the experience of the Washing- ton Group on Disability Statistics, a voluntary working group made up of representatives of over 100 National Statistical Offices. Their goal is attaining a very practical ICF-based instrument allowing to measure disability as a fundamental component of the monitoring of the UN convention across the whole world, despite the cultural, linguistic and metric challenges raised by this ambitious undertaking. Good’s paper [11] reports on the compari- son of the results of the pilot Irish National Disability Survey held in 2006, which included the ICF coding, and the non-ICF based Census held in 2002 and 2006. The former proved to be much more sensitive than the latter in detecting disabling conditions, also discounting for the methodological differences across the surveys, and it provided explicit knowledge about environmental bar- riers. The paper by Madden [12] outlines the Australian disability system, focusing on the services for specialist disability and for income support. The classifications in force of “impairments” as a “permanent” condition and as a mixed activity/participation concept, and of “job capaci- ties” without any consideration for environmental factors, appear very far from what the UN conventions is mandat- ing. An attempt is made to translate the present codes into ICF codes. The authors provide examples that this is possible, yet little applicable to administrative decisions on individuals, given the mixed and/or blurred content of the former, compared to the sharper ICF construct. By con- trast, the application of the pure ICF coding led to an unprecedented sensitivity in evidencing both disability (e.g. a two-fold rate of disability was detected across adult Indigenous people, compared to other Australians) and the related unmet needs. The paper by Hollenweger [13] stands perhaps midway down a gradient of satisfaction. This article sheds light on the intersection between chil- dren disability and the provision of educational services in Switzerland. How much “special” must be these services? Defining “eligibility” to “special services” should aim at fos- tering inclusiveness and participation, thank to tailored interventions, not segregation: yet, the profile of individual needs “should not be blurred just to affirm general princi- ples of equity”. The ICF coding was asked to walk this tightrope and it has been recently implemented in the “eligibility” decision-making process. Seen from the educa- tional perspective, the participation edge of the ICF should be highlighted. Even more, the estimated potential for par- ticipation level in the adult phase, beyond the assessment of the present level, should widen the whole ICF model for better decisions on eligibility.

Still within an optimistic view of the ICF, pragmatic concerns on the implementation of the UN convention arise from the work of Bickenbach [14]. After a thor- ough survey of the basic features of the convention, he pinpoints how wide are the goals (and the many devisa- ble targets) brought to the fore and how much ill- (if not un-) defined are the proposed monitoring processes: a potential cause for generic “monitoring” within each Country, and inhomogeneity across Countries. The ICF, bridging the person-environment interface, appears as a promising link between coding of wide social goals facil- itating political consensus, and technical measurement of focal targets, represented by individual properties and needs. More severe concerns on the ICF itself are raised by

Salvador-Carulla [15]. The ICF properties as a classifica- tion system are debatable, given that “major challenges of ICF as a taxonomy remain unsolved”. The “ontology” (let us simplify into “very nature and identity”) of ICF codes is intentionally shaded (or, if you so prefer, multi-potent). For instance, it may well happen that classifying a domain as either activity, participation, or both is left to the user. Problems arise also when the ICF is used as a reference framework for health-related functioning. For instance, the link between health conditions and impair- ments is much tighter than that between activity and par- ticipation. This makes the ICF a useful framework (and perhaps a measure system?) for most health care models based on independence in daily living that focus on mobility, but not for models taking into account psychia- tric impairments and/or pivoting around quality of life, still a controversial concept itself [16] which sees the whole health domain as one component of well-being. The proliferation of “core-sets” of ICF items witnesses the intense search of a firmer “ontologic” anchoring. A paper by Di Nubila et al. [17] reminds us how urgent is the need for solving the problems still raised by the assessment of disability. The authors outline the situation of Brazil, where the classification system in force is still based on “addition of categories based on diseases and sequels” within a purely medical model. A national work- ing group was established in 2007 by the President, in order to “evaluate the model of classification and valua- tion of disabilities used in Brazil …”. The paper sum- marises the agenda elaborated so far: a daunting challenge indeed. The ICF appears as a promising con- ceptual framework, but how to translate it into a system of individual decisions is far from being clear, at the moment. The prevalent feeling that the ICF is not “combat ready”

yet in the arena of health care financing is tempered by a paper by Francescutti et al. [18]. The authors present a concrete realisation of an ICF-based classification system

Tesio BMC Public Health 2011, 11(Suppl 4):S2 http://www.biomedcentral.com/1471-2458/11/S4/S2

Page 2 of 4

suitable for political decision. They ran a survey of 1051 persons from various Italian regions and representing dif- ferent conditions of functioning and ages. The goal was building a classification tree allowing allocation of indivi- duals to 6 mutually exclusive classes of general needs for assistance, ranging from pure monitoring to extensive redesigning of facilitators and removing barriers. The intersections between ICF codes of activity and participa- tion, and facilitators and barriers were thoroughly scoured. Through a sophisticated statistical design, they came to a manageable “tree” with just 6 terminal, sensible nodes. Albeit very preliminary, this is an encouraging evidence that ICF coding can lead to practical instruments, bridging the gap between medical/individual and political/commu- nity perspectives.

Getting the global picture All of the papers emphasise the capacity of the ICF to link the description of disability at individual and societal level. The “impairment” edge, the most “intrinsic” to the indivi- dual and the most prone to bio-medical interventions, seems the most reluctant to be merged. In any case, at the moment the system appears as the unique conceptual fra- mework providing codes and numbers allowing policy makers to bridge an otherwise insurmountable gap. Is this bridge really walkable? The link was kept intentionally loose between impairments and participation. The latter domain allows perhaps to code what a population requires of politicians, but only the former domain can code what the individual exactly needs from his/her care providers. Blind elderly, deaf children, stroke and paraplegic adults and psychiatric patients, to name just a few, all share forms of general social needs (e.g. a dedicated legislation), yet they do not require the same forms of rehabilitation (to say nothing, obviously, of biomedical care). Also, a large class of disabled people is not very well outlined by the ICF model, i.e. the one comprising people suffering from disability fed by a chronic disease. This establishes a lifelong vicious circle that I would define as interactive disease/disability condition (IDDC). To cite but a few examples of IDDC, let us consider multiple sclerosis, rheu- matoid arthritis, neuromuscular diseases, chronic respira- tory and/or heart failure and the like. Care planning through the ICF looks even more troublesome in these cases, given that the disease side should be incorporated. A second point of concern arises from the unsolved

issue of the use of ICF codes as quantitative indicators: the metric properties of the “qualifiers” (actually, ordinal, semi-quantitative thresholds aligned along a less-to-more gradient) are far from being validated. “How much” facili- tation is obtained by a “moderate facilitator”? A third point is the system complexity, imposing an exhaustive search for consensus and metric validation of “core sets”

of items, out of the over 1400 available, applicable to the most various conditions [19,20].

A shared origin beneath multiple concerns I glimpse a common source to all of these problems, namely the unsolved distinction between a rigid classifica- tion system and a versatile glossary: in short, the “ontolo- gic-taxonomic” problem. An ideal classification system is made by mutually exclusive codes: what a code is not mat- ters not less than what a code is. “Classes” can come out of various combinations of codes and/or cut-off measures: they must remain mutually exclusive, however [21]. The dominating concern, among the ICF supporters, was the search for comprehensiveness, with some emphasis on the de-medicalization of disability. If “a classification must be exhaustive” [19], then you need a complex architecture of the model and a wealth of codes to cover the largest possible combinations of events. However, this is true for a dictionary as well. The point is that if codes can undergo virtually infinite combinations, then you get a language, not a classification system. The description of individual cases is a sentence: using the words in the dictionary may make the description more communicable, yet the infor- mation contents (heavily depending on grammar and syntax as well) remain a subjective choice. Core sets appear as a way to standardise sentences: this is like build- ing an invented language, based on a shared lexicon (the codes) and syntactic and semantic conventions. Invented universal languages are a very old human myth: nonethe- less, they never succeeded, despite some popularity (see the examples of Esperanto and the Star Trek’s intergalactic “klingon”). Humans still prefer speaking more than 7000 distinct languages. It is still debated whether their gram- mar generating rules stem from universal, hard-wired brain circuitries determined genetically or whether brain circuitries are genetically plastic in response to any chan- ging cultural influences [22]. Whatever the answer, languages are dynamic components of distinct human cultures; cultural diversity is a distinct tract of human evo- lution [23]. This notwithstanding, codes can be very much stable and “universal”: Arabic numerals and the ICD systems (encompassing about 10 000 codes of disease) are not facing the difficulties encountered by the ICF “language”, simply because they are “purer” classification systems. “Ten” means not “nine”, so that “10” is not “9”. If I want to mean “twenty”, I cannot choose the symbols I prefer, although I have infinite options to communicate that I was happier when I was 20 years old. This is not to say that consensus on codes can be overlooked: we can use decimal or binary coding systems, and decide whether or not an infectious disease needs to receive a specific code. Nevertheless, consensus is much more easily reached on words than on sentences: the latter must adapt

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tumultuously to individual and unpredictable situations. If I want to mean that “people with a given motor impair- ments need some given architectural barriers to be removed”, the collection of ICF codes is unavoidably arbi- trary. Any “core set” should be no more than a check-list, a short and conventional identikit, but researchers are tempted to upgrade them to a scale of “mobility” or “dependence”. Building valid scales requires compliance with the axioms of “fundamental measurement” [24] from the early stages of item selection. Items may well be inter- changeable, also across “domains” (e.g. dependence and performance [25], or pain and mobility [26]) provided that they are proved to be homogeneous with respect to a con- struct defined a priori. In this case, items renounce their “ontology” (bestowed to the construct) and become quan- titative ticks along a shared ruler. For instance, “entering a tub” may represent the same level of mobility depicted by “entering a car” [27], yet only the latter item would fit a scale of needs for special transports.

Suggestions from the field Possibly, in parallel with the mainstream of research on core sets and on implementation of the ICF in health and social care systems, the ICF should be also thought of as an invaluable universal item bank, rather than a pure classification system lending itself to infinite sub- classifications made by piling up its items. Consensus should be reached first on the constructs to be tackled in any given situation needing intervention (depen- dence? employability? education level? mobility? pov- erty? depression?). For impairments, activity limitations and participation restrictions, either classification or measurement might then aim at sharper targets and benefit from a consolidated statistical tradition, thus progressing more safely along their related, yet distinct roads.

Acknowledgements This work was supported by the Italian Ministry of Health [Programma Strategico 2009]; the Regione Lombardia [no-profit health research support program, 2008]. This article has been published as part of BMC Public Health Volume 11 Supplement 4, 2011: Proceedings of What is disability? UN convention on the rights of persons with disability, eligibility criteria and the International Classification of Functioning Disability and Health. The full contents of the supplement are available online at http://www. biomedcentral.com/1471-2458/11?issue=S4.

Author details 1Department of Human Physiology and Chair of Physical and Rehabilitation Medicine, Università degli Studi, Milan, Italy. 2Department of Neurorehabilitation Sciences, Istituto Auxologico Italiano, IRCCS, Milan, Italy.

Published: 31 May 2011

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doi:10.1186/1471-2458-11-S4-S2 Cite this article as: Tesio: From codes to language: is the ICF a classification system or a dictionary? BMC Public Health 2011 11(Suppl 4):S2.

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Monitoring disability across the world: is the ICF the answer?
International experiences: successes and concerns
Getting the global picture
A shared origin beneath multiple concerns
Suggestions from the field
Acknowledgements
Author details
References

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Disability, dependence and performance: which is which?

Disability, dependence and performance: which is which?

EDITORIAL Open Access

From codes to language: is the ICF a classification system or a dictionary? Luigi Tesio1,2

From What is disability? UN convention on the rights of persons with disability, eligibility criteria and the International Classification of Functioning Disability and Health Rome, Italy. 19-20 April 2010

Monitoring disability across the world: is the ICF the answer? In a recent international seminar held in Rome [1], an experts’ meeting explored the suitability of the Interna- tional Classification of Functioning, Disability, and Health (ICF, [2]) as a tool to implement the Convention on the Rights of Persons with Disabilities [3] passed by the United Nations General Assembly in 2005, and now being an instrument of international law valid in many States across the world. The reader of this issue of BMC Public Health has the unique opportunity to get an overview of success- ful applications of ICF, but also of emerging concerns and difficulties. The ICF was introduced in 2001. Its history dates back to its progenitor, the International Classifica- tion of Impairments, Disabilities, and Handicaps, pub- lished in 1980 [4]. The ICDH conceptual framework was quite revolutionary: the “consequences of the disease” at organ, person, and person-community levels were given an official conceptualization (impairments, disabilities, and handicaps, respectively), and were coded according to a taxonomy independent of the old established taxonomy of diseases issued by the World Health Organization (Inter- national Classification of Diseases, ICD). “Symptoms” like “difficulty walking” became a condition worth coding (and thus, studying and treating) “per se”. “Phenomena” were upgraded to “reality” rather than being underestimated as “appearance” [5]. Rehabilitation became an autonomous form of medical care at any stage of the disease or the dis- ablement process, and thus a respected Specialty: it was no more bound to a palliation coming after “true” care became ineffective. The new ICF model emphasized the value of the individual from a societal perspective:

“disability” was up-coded (actually, sidelined) to a generic “umbrella term”, under which a positive gradient towards “enablement” was placed. Activity replaced disability, and participation replaced handicap. Whatever a disabled per- son can achieve “in the context of health experience” is now better than nothing, rather than being less than an ideal standard. The bidirectional flow from organ impair- ment to person’s performance, to his/her social participa- tion actually became a 3D space expanding along two more axes, through the interactions with individual diseases and individual living environments, respectively (see ref. [6], Fig.1). “Limitations” and “restrictions” were severed from the “intrinsic” person’s status and were ascribed to the community context. Personal bad luck was obscured, and responsibilities of policy makers were spotlighted. Yet, something went wrong with this otherwise suc-

cessful project: the philosophic and ethical construct gained an enthusiastic consensus, while the coding structure of the model is still awaiting for wide accep- tance and routine application across the health care world [7]. Specialists in Physical Medicine and Rehabilitation

(I am one of them) might be considered biased towards a medically oriented view of disability. On the other hand, bio-medicine considers us, the physiatrists, too much biased towards a social view of diseases [8,9]. This entitles me to express some opinions and comments while claiming for a decent neutrality.

International experiences: successes and concerns The successes emerging from the set of articles are well represented by the paper by Kostanjsek, a WHO officer [6]. There have been plenty of applications of the ICF model and coding system in fields like legislation, health care planning, disability surveys and policy monitoring.

Correspondence: luigi.tesio@unimi.it 1Department of Human Physiology and Chair of Physical and Rehabilitation Medicine, Università degli Studi, Milan, Italy

Tesio BMC Public Health 2011, 11(Suppl 4):S2 http://www.biomedcentral.com/1471-2458/11/S4/S2

© 2011 Tesio; licensee BioMed Central Ltd. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

mailto:luigi.tesio@unimi.it
http://creativecommons.org/licenses/by/2.0
The author reminds that the ICF ancestor, the ICIDH, “was substantially ignored by disability data users”. This positive attitude pervades three more papers, by Madans et al. [10], Good [11] and Madden [12], respectively. The former reports on the experience of the Washing- ton Group on Disability Statistics, a voluntary working group made up of representatives of over 100 National Statistical Offices. Their goal is attaining a very practical ICF-based instrument allowing to measure disability as a fundamental component of the monitoring of the UN convention across the whole world, despite the cultural, linguistic and metric challenges raised by this ambitious undertaking. Good’s paper [11] reports on the compari- son of the results of the pilot Irish National Disability Survey held in 2006, which included the ICF coding, and the non-ICF based Census held in 2002 and 2006. The former proved to be much more sensitive than the latter in detecting disabling conditions, also discounting for the methodological differences across the surveys, and it provided explicit knowledge about environmental bar- riers. The paper by Madden [12] outlines the Australian disability system, focusing on the services for specialist disability and for income support. The classifications in force of “impairments” as a “permanent” condition and as a mixed activity/participation concept, and of “job capaci- ties” without any consideration for environmental factors, appear very far from what the UN conventions is mandat- ing. An attempt is made to translate the present codes into ICF codes. The authors provide examples that this is possible, yet little applicable to administrative decisions on individuals, given the mixed and/or blurred content of the former, compared to the sharper ICF construct. By con- trast, the application of the pure ICF coding led to an unprecedented sensitivity in evidencing both disability (e.g. a two-fold rate of disability was detected across adult Indigenous people, compared to other Australians) and the related unmet needs. The paper by Hollenweger [13] stands perhaps midway down a gradient of satisfaction. This article sheds light on the intersection between chil- dren disability and the provision of educational services in Switzerland. How much “special” must be these services? Defining “eligibility” to “special services” should aim at fos- tering inclusiveness and participation, thank to tailored interventions, not segregation: yet, the profile of individual needs “should not be blurred just to affirm general princi- ples of equity”. The ICF coding was asked to walk this tightrope and it has been recently implemented in the “eligibility” decision-making process. Seen from the educa- tional perspective, the participation edge of the ICF should be highlighted. Even more, the estimated potential for par- ticipation level in the adult phase, beyond the assessment of the present level, should widen the whole ICF model for better decisions on eligibility.

Still within an optimistic view of the ICF, pragmatic concerns on the implementation of the UN convention arise from the work of Bickenbach [14]. After a thor- ough survey of the basic features of the convention, he pinpoints how wide are the goals (and the many devisa- ble targets) brought to the fore and how much ill- (if not un-) defined are the proposed monitoring processes: a potential cause for generic “monitoring” within each Country, and inhomogeneity across Countries. The ICF, bridging the person-environment interface, appears as a promising link between coding of wide social goals facil- itating political consensus, and technical measurement of focal targets, represented by individual properties and needs. More severe concerns on the ICF itself are raised by

Salvador-Carulla [15]. The ICF properties as a classifica- tion system are debatable, given that “major challenges of ICF as a taxonomy remain unsolved”. The “ontology” (let us simplify into “very nature and identity”) of ICF codes is intentionally shaded (or, if you so prefer, multi-potent). For instance, it may well happen that classifying a domain as either activity, participation, or both is left to the user. Problems arise also when the ICF is used as a reference framework for health-related functioning. For instance, the link between health conditions and impair- ments is much tighter than that between activity and par- ticipation. This makes the ICF a useful framework (and perhaps a measure system?) for most health care models based on independence in daily living that focus on mobility, but not for models taking into account psychia- tric impairments and/or pivoting around quality of life, still a controversial concept itself [16] which sees the whole health domain as one component of well-being. The proliferation of “core-sets” of ICF items witnesses the intense search of a firmer “ontologic” anchoring. A paper by Di Nubila et al. [17] reminds us how urgent is the need for solving the problems still raised by the assessment of disability. The authors outline the situation of Brazil, where the classification system in force is still based on “addition of categories based on diseases and sequels” within a purely medical model. A national work- ing group was established in 2007 by the President, in order to “evaluate the model of classification and valua- tion of disabilities used in Brazil …”. The paper sum- marises the agenda elaborated so far: a daunting challenge indeed. The ICF appears as a promising con- ceptual framework, but how to translate it into a system of individual decisions is far from being clear, at the moment. The prevalent feeling that the ICF is not “combat ready”

yet in the arena of health care financing is tempered by a paper by Francescutti et al. [18]. The authors present a concrete realisation of an ICF-based classification system

Tesio BMC Public Health 2011, 11(Suppl 4):S2 http://www.biomedcentral.com/1471-2458/11/S4/S2

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suitable for political decision. They ran a survey of 1051 persons from various Italian regions and representing dif- ferent conditions of functioning and ages. The goal was building a classification tree allowing allocation of indivi- duals to 6 mutually exclusive classes of general needs for assistance, ranging from pure monitoring to extensive redesigning of facilitators and removing barriers. The intersections between ICF codes of activity and participa- tion, and facilitators and barriers were thoroughly scoured. Through a sophisticated statistical design, they came to a manageable “tree” with just 6 terminal, sensible nodes. Albeit very preliminary, this is an encouraging evidence that ICF coding can lead to practical instruments, bridging the gap between medical/individual and political/commu- nity perspectives.

Getting the global picture All of the papers emphasise the capacity of the ICF to link the description of disability at individual and societal level. The “impairment” edge, the most “intrinsic” to the indivi- dual and the most prone to bio-medical interventions, seems the most reluctant to be merged. In any case, at the moment the system appears as the unique conceptual fra- mework providing codes and numbers allowing policy makers to bridge an otherwise insurmountable gap. Is this bridge really walkable? The link was kept intentionally loose between impairments and participation. The latter domain allows perhaps to code what a population requires of politicians, but only the former domain can code what the individual exactly needs from his/her care providers. Blind elderly, deaf children, stroke and paraplegic adults and psychiatric patients, to name just a few, all share forms of general social needs (e.g. a dedicated legislation), yet they do not require the same forms of rehabilitation (to say nothing, obviously, of biomedical care). Also, a large class of disabled people is not very well outlined by the ICF model, i.e. the one comprising people suffering from disability fed by a chronic disease. This establishes a lifelong vicious circle that I would define as interactive disease/disability condition (IDDC). To cite but a few examples of IDDC, let us consider multiple sclerosis, rheu- matoid arthritis, neuromuscular diseases, chronic respira- tory and/or heart failure and the like. Care planning through the ICF looks even more troublesome in these cases, given that the disease side should be incorporated. A second point of concern arises from the unsolved

issue of the use of ICF codes as quantitative indicators: the metric properties of the “qualifiers” (actually, ordinal, semi-quantitative thresholds aligned along a less-to-more gradient) are far from being validated. “How much” facili- tation is obtained by a “moderate facilitator”? A third point is the system complexity, imposing an exhaustive search for consensus and metric validation of “core sets”

of items, out of the over 1400 available, applicable to the most various conditions [19,20].

A shared origin beneath multiple concerns I glimpse a common source to all of these problems, namely the unsolved distinction between a rigid classifica- tion system and a versatile glossary: in short, the “ontolo- gic-taxonomic” problem. An ideal classification system is made by mutually exclusive codes: what a code is not mat- ters not less than what a code is. “Classes” can come out of various combinations of codes and/or cut-off measures: they must remain mutually exclusive, however [21]. The dominating concern, among the ICF supporters, was the search for comprehensiveness, with some emphasis on the de-medicalization of disability. If “a classification must be exhaustive” [19], then you need a complex architecture of the model and a wealth of codes to cover the largest possible combinations of events. However, this is true for a dictionary as well. The point is that if codes can undergo virtually infinite combinations, then you get a language, not a classification system. The description of individual cases is a sentence: using the words in the dictionary may make the description more communicable, yet the infor- mation contents (heavily depending on grammar and syntax as well) remain a subjective choice. Core sets appear as a way to standardise sentences: this is like build- ing an invented language, based on a shared lexicon (the codes) and syntactic and semantic conventions. Invented universal languages are a very old human myth: nonethe- less, they never succeeded, despite some popularity (see the examples of Esperanto and the Star Trek’s intergalactic “klingon”). Humans still prefer speaking more than 7000 distinct languages. It is still debated whether their gram- mar generating rules stem from universal, hard-wired brain circuitries determined genetically or whether brain circuitries are genetically plastic in response to any chan- ging cultural influences [22]. Whatever the answer, languages are dynamic components of distinct human cultures; cultural diversity is a distinct tract of human evo- lution [23]. This notwithstanding, codes can be very much stable and “universal”: Arabic numerals and the ICD systems (encompassing about 10 000 codes of disease) are not facing the difficulties encountered by the ICF “language”, simply because they are “purer” classification systems. “Ten” means not “nine”, so that “10” is not “9”. If I want to mean “twenty”, I cannot choose the symbols I prefer, although I have infinite options to communicate that I was happier when I was 20 years old. This is not to say that consensus on codes can be overlooked: we can use decimal or binary coding systems, and decide whether or not an infectious disease needs to receive a specific code. Nevertheless, consensus is much more easily reached on words than on sentences: the latter must adapt

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tumultuously to individual and unpredictable situations. If I want to mean that “people with a given motor impair- ments need some given architectural barriers to be removed”, the collection of ICF codes is unavoidably arbi- trary. Any “core set” should be no more than a check-list, a short and conventional identikit, but researchers are tempted to upgrade them to a scale of “mobility” or “dependence”. Building valid scales requires compliance with the axioms of “fundamental measurement” [24] from the early stages of item selection. Items may well be inter- changeable, also across “domains” (e.g. dependence and performance [25], or pain and mobility [26]) provided that they are proved to be homogeneous with respect to a con- struct defined a priori. In this case, items renounce their “ontology” (bestowed to the construct) and become quan- titative ticks along a shared ruler. For instance, “entering a tub” may represent the same level of mobility depicted by “entering a car” [27], yet only the latter item would fit a scale of needs for special transports.

Suggestions from the field Possibly, in parallel with the mainstream of research on core sets and on implementation of the ICF in health and social care systems, the ICF should be also thought of as an invaluable universal item bank, rather than a pure classification system lending itself to infinite sub- classifications made by piling up its items. Consensus should be reached first on the constructs to be tackled in any given situation needing intervention (depen- dence? employability? education level? mobility? pov- erty? depression?). For impairments, activity limitations and participation restrictions, either classification or measurement might then aim at sharper targets and benefit from a consolidated statistical tradition, thus progressing more safely along their related, yet distinct roads.

Acknowledgements This work was supported by the Italian Ministry of Health [Programma Strategico 2009]; the Regione Lombardia [no-profit health research support program, 2008]. This article has been published as part of BMC Public Health Volume 11 Supplement 4, 2011: Proceedings of What is disability? UN convention on the rights of persons with disability, eligibility criteria and the International Classification of Functioning Disability and Health. The full contents of the supplement are available online at http://www. biomedcentral.com/1471-2458/11?issue=S4.

Author details 1Department of Human Physiology and Chair of Physical and Rehabilitation Medicine, Università degli Studi, Milan, Italy. 2Department of Neurorehabilitation Sciences, Istituto Auxologico Italiano, IRCCS, Milan, Italy.

Published: 31 May 2011

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doi:10.1186/1471-2458-11-S4-S2 Cite this article as: Tesio: From codes to language: is the ICF a classification system or a dictionary? BMC Public Health 2011 11(Suppl 4):S2.

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Monitoring disability across the world: is the ICF the answer?
International experiences: successes and concerns
Getting the global picture
A shared origin beneath multiple concerns
Suggestions from the field
Acknowledgements
Author details
References

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Disability Controversies: Past, Present, and Future

Romel W. Mackelprang

To cite this article: Romel W. Mackelprang (2010) Disability Controversies: Past, Present, and Future, Journal of Social Work in Disability & Rehabilitation, 9:2-3, 87-98, DOI: 10.1080/1536710X.2010.493475

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Disability Controversies: Past, Present, and Future

ROMEL W. MACKELPRANG School of Social Work, Center for Disability Studies and Universal Access,

Eastern Washington University, Cheney, Washington, USA

This article addresses issues and controversies involving social work and disability. Historic and contemporary disability perceptions and roles are considered. Definitions of disability and disability language are discussed. The place of disability and disabled persons within the National Association of Social Workers and Council on Social Work Education are explored. Social work practice issues are addressed and the futures of disability and disabled people are considered.

KEYWORDS disability, disability controversies, disability defini- tions, disability models, language

This special issue of Journal of Social Work in Disability & Rehabilitation, devoted to disability controversies, is extremely salient. The profession—as well as society in general—have grappled with disability and place of per- sons with disabilities and disabled people since the beginning of recorded history. The last three decades have been a time of transition and con- fusion as social work has struggled to define and redefine disability in society and within the profession. This article provides an overview of some of the controversial issues in disability in social work. Social work’s conundrums mirror larger societal controversies. This article addresses con- temporary controversies facing the profession. It is not intended to be an exhaustive exposé but it addresses some of the major issues facing the profession.

Address correspondence to Romel W. Mackelprang, Professor, Social Work and Director, Center for Disability Studies and Universal Access, Eastern Washington University, 121 Senior Hall, Cheney, WA 99004, USA. E-mail: rmackelprang@ewu.edu

Journal of Social Work in Disability & Rehabilitation, 9:87–98, 2010 Copyright # Taylor & Francis Group, LLC ISSN: 1536-710X print=1536-7118 online DOI: 10.1080/1536710X.2010.493475

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DEFINING DISABILITY

How Are Disabled People as a Group Viewed and Treated by Social Work?

A discussion of disability as a controversial issue begins with disability defi- nitions. Disability theorists and historians have identified three historical and contemporary societal approaches to disability. The moral model, which has been prevalent through much of recorded history, defines people with disabilities by their deficiencies. Within the moral model, the place of disability in society varies and includes explanations such as dis- ability is a manifestation of sin or of God’s displeasure, a test or challenge for nondisabled people, an opportunity for nondisabled people to achieve salvation through serving disabled people, and an aberration in nature’s harmony (Albrecht, 1992; Arneil, 2009; Longmore, 2003; Mackelprang & Salsgiver, 2009). Charity and ostracization are typical mechanisms used to assist and to control people ‘‘afflicted’’ with disabilities.

With the Renaissance, the medical model emerged that ascribes scien- tific explanations to the deficiencies of people with disabilities. The medical model eschews moral model explanations, but keeps people with disabilities dependent on society for charity and care. Health and human services pro- fessionals are employed to ameliorate or cure symptoms and problems (DePoy & Gilson, 2004; Foucault, 2006). They also control resources distrib- uted to disabled patients or clients. In job roles such as case manager, profes- sionals are the managers and decision makers for their clients and patients who are relegated to the role of a case to be managed (Mackelprang & Salsgiver, 2009).

In both the moral and medical models, disabled people are expected to be subservient and to rely on charity. In stark contrast, the social model of dis- ability has arisen within the last generation. A basic premise of this model is that the majority of problems with disabled persons arise as a result of external factors such as discrimination and devaluation. Disability and disabled people are contributors to the diverse tapestry of society and have the right to self-determination (DeJong, 1979; Groce, 2005; Snyder & Mitchell, 2006).

Social work has traditionally employed the medical model of disability. Social workers provide services to disabled ‘‘patients’’ and ‘‘clients’’ in set- tings such as hospitals and other health organizations, mental health agen- cies, and other social service organizations. Concomitantly, disabled social workers are few and far between. One study of accredited programs of the Council on Social Work Education (CSWE) revealed that 2% of master’s in social work (MSW) students and 0.4% of doctoral students have disabilities (Mackelprang, Ray, & Hernandez-Peck, 1996). These data suggest that people with disabilities are significantly underrepresented in the profession and that social workers with disabilities are ‘‘closeted’’ about their disabilities.

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The preceding discussion begs the question of how social work should treat disability and people who have disabilities. Traditionally, the profession has viewed disabled people as an at-risk population along with others such as people in poverty, racial and ethnic minorities, women, and lesbian, gay, bisexual and transgender (LGBT) populations. Because they are at risk in society, these are populations that are most likely to be served by social workers. However, in defining diverse groups that the profession embraces as members and leaders, disabled people have not been embraced as have people from the other at-risk populations (Gilson, DePoy, & MacDuffie, 2002). Therefore the profession is faced with the conundrum of whether or not to embrace and fully integrate disabled people into the diverse tap- estry of its membership and even its leadership. Or, does social work prim- arily treat the disability community as an at-risk group in need of its services but not as a diverse group it embraces within its membership? The answer lies, in part, in whether social work embraces the medical model in which disabled people’s problems are primarily a result of individual pathology or a result of ableism, devaluation, and lack of opportunity.

LANGUAGE AS A DISABILITY DESCRIPTOR

What Language and Terminology Should Be Used to Describe Disability and People Who Have Disabilities?

Given the competing models already described, an emerging controversy in social work is the proper use of language as a disability descriptor. Morris (2001) argues that language is key to understanding and that disabled per- sons have been extensively subjected to the insidious power of negative lan- guage. Since the 1980s, common practice has been to refer to people with disabilities using person-first language. People are referred to as persons with disabilities or persons with deafness rather than disabled persons or deaf people. Person-first language arose, in large measure, as a challenge to medi- cal and moral model beliefs that define by their disabilities. This has been an important mechanism to redefine disability and embrace people with disabil- ities as ‘‘people first.’’ However, language is slowly evolving and, arguably, person-first language also implicitly defines disability as innately pathologi- cal. Consider, for example, person-first language to describe other character- istics. One does not call a woman a ‘‘person with femaleness,’’ an African American as a ‘‘person with Blackness,’’ or gay individuals as a ‘‘man with gayness,’’ or a ‘‘woman with lesbianism.’’ Thus, disabled people who embrace the social model of disability are increasingly adopting disability as an identity characteristic that is embraced, therefore, using disability-first language as in ‘‘disabled person.’’ Capitalizing Disability or disAbility in cultural contexts is borrowed from a long-standing practice within Deaf

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culture, a unique subculture of a larger Disability culture. American Deaf cul- turalists differentiate Deaf American Culture (DAC) from Mainstream Ameri- can Culture (MAC). People who belong to Deaf culture in which American Sign Language is the primary language commonly capitalize Deaf when referring to Deaf culture and to Deaf people as part of that culture (Wilcox, 1989). Some Disability advocates who embrace the idea of a culture of dis- ability capitalize the D in Disability when referring to Disability culture, and others use the moniker disAbility, thus emphasizing Ability.

Language use can present a conundrum for social workers, including some social work scholars who adopt a social model approach to disability, embrace disability as an identity, and adopt disability-first language. For example, some social workers, steeped in person-first language as politically correct language, might interpret disability-first language by colleagues as offensive. For social work authors, peer-review journal panelists might reject disability-first usage in an attempt to avoid pejorative language. Ironi- cally, strict adherence to person-first language might limit progressive dialogue relative to disability.

One approach to disability terminology is to use language that is context specific. Disability-first language can be used to discuss disabled people and the disability community. When referring to Disability culture, Disability or disAbility might be used. Person-first language might also be used in some contexts, especially in some social work settings. For example, people who seek health care or social services might be referred to as persons with schizophrenia or individuals with multiple sclerosis. Finally, as a component of culturally competent practice, social workers who are unclear about appropriate terminology should inquire of the people with whom they are working for clarification (Mackelprang & Salsgiver, 2009).

THE COUNCIL ON SOCIAL WORK EDUCATION AND THE NATIONAL ASSOCIATION OF SOCIAL

WORKERS AND DISABILITY

What Is the Place of Disability Within Social Work’s Professional Organizations?

Uncertainties relative to evolving disability definitions and language have affected social work’s two primary professional organizations, the CSWE and the National Association of Social Workers (NASW). From the 1980s to the present, the place of disability and disabled persons in the social work profession has been evolving and producing significant controversy. The CSWE (1992) Curriculum Policy Statement (CPS) provided curriculum organizing guidelines. One such option provided for programs to organize curricula according to population groups such as race, ethnicity, or women.

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Alternatively, programs could organize according to problem areas that included racism, sexism, and disability. Unlike other ‘‘vulnerable groups’’ in which problems such as racism or sexism were identified, disability and disabled people rather than ableism were defined as the problem area. The 1992 CPS placed disabled people outside social work’s diversity umbrella while clearly embracing them in their roles as clients and patients. The CSWE (1994) Handbook of Accreditation displays similar ambivalence and the Education Policy and Accreditation Standards (CSWE, 2001) nearly omitted discussion of disability. As Gilson et al. (2002) stated:

It is of great concern that disability in social work curricula is primarily presented and examined through a diagnostic lens, not only because of the current academic trends towards pluralism, but because of the fundamental commitment of social work to eradicating oppression and disenfranchisement, promoting equal opportunity, and advancing self-determination. (p. 3)

In the early 1990s, an informal Task Force on Disability was created that was subsequently afforded official sanction by CSWE. In 1996, CSWE created the Commission on Disability and Persons with Disabilities (CDPD). The CDPD joined CSWE’s three long-standing diversity commissions on women, race and ethnicity, and sexual orientation and identity. Creation of the CDPD heralded CSWE’s first formal acknowledgment of disability as diversity. Later, CSWE bylaw changes replaced the four distinct diversity commissions with a single diversity commission, with the four former diver- sity commissions organized into distinct councils under the overarching diversity commission.

In recent years, CSWE has begun seeking disabled social workers in leadership positions and as members of its commission. Further, the CSWE (2008) Educational Policy and Accreditation Standards departs from previous CSWE curriculum and accreditations standards by including disability in its diversity framework, stating:

The dimensions of diversity are understood as the intersectionality of multiple factors including age, class, color, culture, disability, ethnicity, gender, gender identity and expression, immigration status, political ideology, race, religion, sex, and sexual orientation. Social workers appreciate that, as a consequence of difference, a person’s life experi- ences may include oppression, poverty, marginalization, and alienation as well as privilege, power, and acclaim. (pp. 4–5)

CSWE’s recognition of disability as diversity has evolved significantly over the last two decades. The NASW has been slower to embrace disabled persons, disability as diversity, and Disability culture. Its publications often use a medical model rather than a social model to address disability. For at

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least a decade, disabled social workers have advocated for the NASW Board of Directors to apply a diversity-based approach to disability. Yet, the NASW Diversity and Equity Web site (NASW, 2009a) embraces sex, race and eth- nicity, and sexual orientation, but not disability as diversity characteristics. NASW supports commissions on sex, race and ethnicity, and sexual orien- tation, but disability continues to be absent.

The NASW (2008) Code of Ethics addresses disability stating, ‘‘social workers should not practice, condone, facilitate, or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, or mental or physical disability (4.0.2., italics added). The designation of ‘‘mental or physi- cal disability’’ is a term rejected by disability advocates, including the former CSWE Disability Commission. It medicalizes disability into two diagnostic categories rather than as an identity or characteristic. It addresses limited dis- ability subgroups while excluding others such as those with hearing, visual, and cognitive disabilities. It falsely distinguishes between mental and physi- cal characteristics, although the two are highly interrelated. NASW (2006) demonstrates indecisiveness in its Cultural Competence Indicators. It repeat- edly uses terms such as ‘‘physical or mental disability.’’ One section excludes disabled people from its definition of cultural competence; replacing dis- ability with the euphemism ‘‘physical and mental abilities’’ (NASW, 2006, p. 8). The 1992 CSWE disability task force soundly rejected this terminology when CSWE proposed to include it in its curriculum and accreditation documents.

On a positive note, a different section of the Indicators document states, ‘‘The term culture includes ways in which people with disabilities or people from various religious backgrounds or people who are gay, lesbian, or trans- gender experience the world around them’’ (NASW, 2006, p. 10). The latest Social Work Speaks (NASW, 2009b) offers the most inclusive approach to dis- ability to date in that it, ‘‘advocates a national policy that ensures the rights of people with disabilities to participate fully and equitably in society’’ (p. 249), and ‘‘the inclusion of social workers with disabilities in all areas of the professional organization’’ (p. 250).

In summary, the third controversial issue addressed in this article, the place of disability in social work’s professional organizations, is evolving. Disability advocates, Disabled social workers, and allies advocate for fully integrating disability into the diversity framework of the profession. NASW continues to define disability as an at-risk group but displays ambivalence about embracing disabled persons and the disability community as a diverse population within the profession. In contrast, CSWE has made strides toward adopting a social model of disability and welcoming disabled educators into its structures and leadership.

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SOCIAL WORK PRACTICE AND DISABILITY

How Should Social Work Practitioners Approach Work With Disabled People and Groups?

HOW CAN SOCIAL WORKERS INCORPORATE CIVIL RIGHTS APPROACHES TO DISABILITY?

Historically, social workers have worked in settings such as social services, child welfare, mental health, residential institutions, hospitals, and criminal justice. Organizational and public policies in employing organizations demand hierarchical relationships with professionals as decision makers and controllers of resources. Further, the behaviors of clients and patients in some of these settings justify the need for social workers to be the agents of social control. At-risk populations identified by NASW such as African Americans and disabled Americans are among the populations most likely to be involved in these organizations of social control. Yet, although NASW actively condemns racism, it is relatively quiet about ableism that places disabled people at risk.

As a case in point, consider the disproportionate rates at which Blacks and Disabled people are placed in foster care. For example, a U.S. Govern- ment Accountability Office (2007) study found that African American youth represented 15% of the total youth population; however, they represented 34% of the foster care population. Reasons given for these disproportionate numbers included poverty, lack of access to resources, cultural misunder- standings, and distrust. The social work profession has been active in fighting against racism and discrimination, which contribute to high rates of foster care placement.

A National Council on Disability (2008) report on disabled children found that they are also highly overrepresented in the foster care system. Further, once in the system, disabled youth are at greater risk of mistreatment and other problems than nondisabled youth. The National Council on Disability report concluded that African American youth and disabled youth faced similar problems leading to foster care placement, treatment in foster care, and transition out of foster care.

Although social work utilizes a civil rights approach for at-risk ethnic groups such as African American youth in foster care, the profession has not addressed issues such as foster care discrepancies as a Disability rights issue. Problems facing African American and disabled youth in foster care should be addressed as care and treatment concerns. In addition, problems facing disabled youth in foster care should be treated as civil rights and class discrepancies in the same way as they are addressed with African Americans.

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ARE INDEPENDENT LIVING PHILOSOPHY AND APPROACHES CONSONANT WITH SOCIAL WORK VALUES AND PRACTICE AND, IF SO, HOW CAN SOCIAL

WORKERS BE PREPARED TO WORK IN INDEPENDENT LIVING?

The independent living (IL) movement began as disabled people like Justin Dart, Ed Roberts, and Judy Heumann, who had been denied education, jobs, and access to society’s other resources began demanding rights and organiz- ing to advocate for full inclusion in society. In the early 1980s the federal government began funding Centers for Independent Living (CILs) with the mandate that their boards and administrative staff must consist of a minimum of 51% disabled persons (Shapiro, 1994). Contemporarily, multiple CILs exist as nonprofit organizations in every state. In addition, every state is mandated to have a State Independent Living Council that oversees strategic disability planning for each state in collaboration with CILs.

IL and CILs began as a grassroots rebellion against social policies; health, education, and social service organizations; as well as the health, edu- cation, and social service professions running organizations and implement- ing social policy. IL eschews hierarchically based approaches such as case management. Providers of IL services are perceived as co-equals serving ‘‘participants’’ who determine their needs and services with the assistance of IL staff. There are no clients or patients in IL; participants have the ultimate say and direct how and with what help they are provided.

Traditionally, IL and social work employ different approaches and philosophy to practice, however, social work and IL share commonalities that, arguably, complement each other (Mackelprang & Salsgiver, 1996, 2009). Cardinal social work values such as individual worth and dignity, self-determination, and unconditional positive regard strike a harmonious cord within the IL movement. However, relationships are nonexistent between social work and IL organizations such as the National Council on Independent Living and the Association of Programs in Rural Independent Living. Within academia, social work education and disability studies have little in common.

The extent to which the social work profession embraces Disability as diversity and as a civil rights issue will influence the legitimacy of disability organizations such as CILs as sanctioned social work venues. Social work educators will need to determine whether IL and social work have enough in common to educate for IL work, including providing practicum experi- ences for bachelor’s and master’s social work students. Increasingly, social workers are being lured to work in CILs and employ IL approaches to practice. If social work and social work education embrace disability as diversity and IL as a valid approach to social work, then educators need to arm themselves with an understanding of disability community, Disability culture, and IL philosophy and approaches to human service work. This will require social work field faculty to familiarize themselves

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with IL so they can determine the fit between students and CIL practicum placements. In addition, classroom faculty will need to educate about IL as a practice modality. Concomitantly, NASW and state chapters will need to grapple with the place of disability organizations and their employees who have been educated as social workers. The connection between social work and IL has been slowly evolving from the beginning of the IL move- ment and will likely continue for years to come.

TO WHAT EXTENT WILL DISABILITY RIGHTS INFLUENCE THE SOCIAL WORK DISCOURSE RELATIVE TO CONTROVERSIAL ISSUES?

The extent to which social workers embrace the social model of disability and disability rights will significantly affect policies and practices concerning controversial issues. End of life policies and decisions illustrate.

The official NASW policy on end-of-life decisions states:

End-of-life decisions encompass a broad range of medical, spiritual, and psychosocial determinations that each individual should make before the end of her or his life. End-of-life issues are recognized as complex because they reflect the varied value systems of different populations. NASW does not take a position concerning the morality of end-of-life decisions, but affirms the right of any individual to direct his or her care wishes at the end of life. (NASW, 2009b)

NASW affirms the right of people to direct decisions at the end of life, including in the states of Oregon and Washington that allow for assisted sui- cide for people with terminal illness. However, social work’s affirmation of this right has limitations. For example, the profession has been actively involved in suicide prevention, especially with youth, and it does not advo- cate for nonterminally ill people’s choice to end their lives. However, the profession has remained silent on the practice of physically disabled persons ending their lives. For example, in 1989, two young men, David Rivlin of Michigan and Larry McAfee of Georgia, successfully sued the courts for the right to end their lives. Both men had ventilator-dependent quadriplegia and had been incarcerated in nursing facilities for years. In both cases the courts determined that their physical conditions justified their decisions to end their lives. In neither instance, nor in subsequent cases, have the courts considered their unbearable living conditions in their decisions. People with severe physical disabilities like Rivlin and McAfee are routinely incarcerated in institutions, even though their physical care would be less expensive and more humane if provided in the community. Rivlin completed his request by having his ventilator turned off; however disability activists in Atlanta arranged for McAfee to live in the community with physical attendant care. Rivlin subsequently moved to the community and did not end his life (Mackelprang & Mackelprang, 2005; Shapiro, 1994).

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The IL community and other disability rights advocates view end-of-life decisions as human rights issues. They protest against and work to change the discriminatory public policies and practices that keep disabled people in institutions and dependent on others. In contrast, social work has remained silent on end-of-life cases such as those of Rivlin and McAfee. If social work adopts the social model of disability and embraces disabled per- sons within a diversity framework, the profession will be forced to address disability issues as a civil rights matter. Silence will not be a responsible option. Alternatively, the profession might choose the status quo.

CONCLUSIONS

What Is the Future for Disabled Social Workers and Their Allies?

In the late 1980s, the author, as a young educator attempting to develop a scholarly agenda and achieve tenure, submitted an article to an NASW jour- nal on including disabled persons in the social work profession. The article was rejected with one reviewer’s comments, stating, ‘‘Reject, reject, reject, do you really think we want those people in our profession?’’ The lesson learned from this experience for disabled social work academics with invisible dis- abilities was to remain securely in the closet. For social work educators with visible disabilities, the message was to minimize the impact of the disability to the extent possible. Subsequently, as discussed in this article, social work educators organized and have been instrumental in changing disability atti- tudes within the profession. Social workers with disabilities have become active in promoting disability rights, and embracing the experiences that their disability affords them. For example, one of the author’s colleagues with a physical disability from birth expresses his gratitude for his disability and how it led him to his chosen profession, his life partner, and his life. Mackelprang and Salsgiver (2009) provided numerous life stories of disabled men and women who embrace their disabilities and revel in disability com- munity and Disability culture. The profession, and especially CSWE, have made strides in accepting the social model of disability. However, the social model of disability is still far from being universally accepted as evidenced by the current ‘‘fact sheet’’ item published by NASW: ‘‘Social workers help people overcome some of life’s most difficult challenges: poverty, discrimi- nation, abuse, addiction, physical illness, divorce, loss, unemployment, educational problems, disability, and mental illness’’ (NASW, 2010).

Disabled social workers and allies who adopt a social model of disability reject this NASW characterization of disability as one of life’s most difficult challenges. Although many do not suggest that ‘‘pathology be totally removed from an examination of disability’’ (Gilson et al., 2002, p. 3), they aver that the primary challenges disabled social workers, including those with mental health disabilities, need to ‘‘overcome’’ are externally imposed

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and include discrimination, poverty, abuse, unemployment, and educational discrimination. In contrast, this NASW fact sheet contends that disability itself is one of life’s most difficult challenges. Just as the primary challenges facing Blacks, women, and gays are externally derived, adherents to the social model of disability contend that external factors, not individual pathology, are the most difficult challenges disabled people face in society and in the social work profession.

In summary, the place of disability and disabled people in social work is a continually evolving process. For generations, disabled people have been the clients and patients of social workers, and they will continue to be patients and clients in the foreseeable future. Along with racially and ethnically diverse groups, women, and LGTBs, they are firmly ensconced as an at-risk group that benefits from the attention and interventions of social workers. Whereas racially and ethnically diverse groups, women, and LGTBs are also embraced as diverse populations, disabled people have not been universally considered as such. Social model adherents look forward to the day that disabled social workers are fully embraced in the profession. The extent to which this occurs will be an ongoing controversy in the years to come.

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