One of the major changes affecting today’s organizations is diversity in the workforce.  In the United States, perhaps more than in any other country, diversity has become the norm rather than the exception.  This reality presents new challenges for contemporary managers.  Learning new management techniques and how to apply them is paramount.  The challenges become greater when organizations venture beyond their state or country’s borders. Transnational organizations work in a variety of countries and settings and produce a variety of products and services to meet the needs of their customers.

In this assignment, you will review the concluding case study: The New Frontier for Fresh Foods Supermarkets at the end of the chapter, “Managing the Diverse Workforce,” and prepare a case study analysis (approximately 3-4 pages). You will need to use additional resources in preparing your report.

• Investigate and analyze the company’s origin, history, corporate structure and growth.
• Identify the strengths and weaknesses within the company in reference to their diversity initiatives
• Identify opportunities and threats within the company’s external environment in reference to their diversity initiatives
• What steps can Vivian Noble take to recruit and develop her new workforce?
• What other ways can Noble help her company reach out to the community?
• How will Fresh Foods Supermarkets as a whole benefit from successfully moving into this new region of the country?

 

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Scenario:

You work for an organization that has a very diverse workforce. Several of your employees have been with the company for many years and are very set in their ways and routines. You have come up with some new procedures for processing purchase orders and invoices that will involve using new computer software. You know the changes will make your department more efficient. The procedures will require retraining of all your subordinates. You anticipate considerable resistance from some employees and less from others. You believe that these new procedures are crucial to the company’s success if you are to remain competitive. Other organizations are currently using the software and you strongly believe that the changes must be made in your organization in order to remain competitive. Upper management is supportive of your new procedure but is concerned about the effects of implementing the change on current employees. Prepare a change management plan for the managers of your organization which will help them successfully manage this change.

Directions:

Identify the goals of the change management plan.
Describe 3-5 challenges employees may face in accepting this change and how diversity, cultural norms and personal ethics may impact these challenges.
Identify and describe at least three critical management techniques and skills that managers can utilize to motivate their subordinates to accept the necessary changes.
Explain the process (step-by-step) that managers will need to use to successfully implement this plan.
Combine all of the information above and present your change management plan to upper level management in the form of a PowerPoint presentation of 10-15 slides. Use the notes section of PowerPoint to clarify your talking points. Use at least three outside resources in preparing your plan, one of which may be your text book.

 

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For this assignment, you will need to choose a company that you have familiarity with or knowledge of their corporate structure and strategies. You may choose to use a current or former employer as the basis for this assignment.

Directions:

1. Develop a strategic plan for your chosen company based on their corporate mission and objectives.  Follow the six step plan/process for strategic planning as outlined in the textbook in the chapter titled, “Planning and Strategic Management.” Take each step and describe how you will apply it to your chosen organization’s situation.

1. Situational analysis
2. Alternative goals and plans 
3. Goal and plan evaluation
4. Goal and plan selection
5. Implementation
6. Monitor and control

1. Synthesize these steps and explain how your plan will help the organization achieve its goals.

1. Describe how the plan benefits the organization in its overall strategic planning process.

1. Create at least one graphical chart which visually illustrates your strategic plan.

Your plan should be in the form of a professional 6-8 page paper.  Provide a title page, introduction summarizing the details of the organization and the scenario, each of the 4 required elements above, a conclusion and reference page. Use at least three outside resources in preparing your plan, one of which should be your text book.

 

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Ritzer argues that with McDonaldization, technologies, including “machines and tools, materials, skills, knowledge, rules, regulations, procedures, and techniques” (p. 102), control us. Without using direct quotes, summarize Ritzer’s definition of control by non-human technologies, including a description of what he means by non-human technologies.
Then, think of one area of your life, such as your job, banking, your education, a leisure activity, etc. (NOT choosing one of the areas described in the textbook), and think of how that statement may apply to that activity as you experience it. Based on this, do you agree with Ritzer’s argument? Do you feel that, as an employee, student, or customer, you are overly controlled by non-human technologies in this activity?
PLEASE NOTE: This is NOT a paper of the advantages of technology or about the importance of technology in contemporary life. You need to focus on the dimension of McDonaldization called control, in one area of your own life.
It should be 3 pages long using a 12-point size font, double-spaced. You should use a header with your name, the date, the course number, and “Journal Entry 3” on the first page (NO title page). You should cite and reference your textbook properly in a standard formatting style, such as ASA, APA, or MLA. The first two pages should be your essay, and the third page should be your reference list.

 

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