Develop an electrical grid for a new community
Chapter 1 Questions and Answers
1 . You’ll need to recognize project management terms and be able to apply them in your CAPM or PMP examination. A series of activities to create a unique product or service by a specific date is best described as which one of the following?
A. A program
B. An operation
C. A project
D. A subproject
C. A project is a temporary endeavor to create a unique product, service, or result. Deadlines and cost constraints are tied to the project. A is incorrect because programs are a collection of projects working toward a common cause. B is incorrect because operations are ongoing activities of an organization. D, a subproject, describes a project that is part of and supports a larger project, so it is also incorrect.
2 . Ben is a new employee in your organization and he’s been assigned to your project team. Ben doesn’t understand why he is on your project team because he thinks everything is part of the organization’s day-to-day operations. Which of the following is likely to be part of an operation?
A. Providing electricity to a community
B. Designing an electrical grid for a new community
C. Building a new dam as a source of electricity
D. Informing the public about changes at the electrical company
A. Providing electricity to a community is the best example of operations because it is an ongoing activity. B, C, and D are all examples of projects, as they are temporary and create a unique product, service, or result.
3 . You are the project manager of the HBH Project to install 40 new servers for your company network. You recommend, as part of your project planning, using progressive elaboration. Some of the project team members are confused on this concept. Of the following, which one is the best example of progressive elaboration?
A. It is the process of decomposing the work into small, manageable tasks.
B. It is the process of taking a project from concept to completion.
C. It is the process of taking a project concept to a project budget.
D. It is the process of identifying the business needs of a potential project.
B. According to the PMBOK, progressive elaboration means developing in steps and then continuing by increments. Choice A describes the process of breaking down the project scope into the task list. C is not a valid choice for this question. D is part of determining if a project should be chartered and thus is not the best answer for this question.
4 . Your organization would like to create a new product based on market research. This new product will be created by a project. This is an example of which one of the following reasons to launch a new project?
A. Organizational need
B. Customer request
C. Market demand
D. Legal requirement
C. Projects can be created for a number of reasons, and this example supports the market demand choice. A, an organizational need, is a project to satisfy an internal need. B is incorrect because no specific customer asked for this new product. D is incorrect because there is no legal requirement to create the new product.
5 . Your organization utilizes projects, programs, and portfolios. Some of the project team members are confused on what a program is. A program is which one of the following?
A. A very large, complex project
B. A collection of small projects with a common goal
C. A collection of projects with a common objective
D. A collection of subprojects with a common customer
C. A program is a collection of projects working together to gain benefits by managing the projects as a group rather than on an individual basis. A, B, and D are not attributes of programs because projects within a program neither are necessarily small nor are they subprojects.
6 . Sam and Sarah are in a heated discussion over a new program in the organization. They are trying to determine who will make the tactical decisions in the projects within the program. Who manages programs?
A. Management
B. Project sponsors
C. Project managers
D. Program managers
D. Programs are managed by program managers. A, B, and C are incorrect choices.
7 . You have an excellent idea for a new project that can increase productivity by 20 percent in your organization. Management, however, declines to approve the proposed project because too many resources are already devoted to other projects. You have just experienced what?
A. Parametric modeling
B. Management by exception
C. Project portfolio management
D. Management reserve
C. Project portfolio management is the management, selection, and assignment of projects that support an organization’s business objectives. A, B, and D are not valid answers.
8 . While the project manager must balance risks, resources, and other aspects of the project, one of the fundamental concepts is the Iron Triangle. Of the following, which is not part of the Iron Triangle?
A. Quality
B. Time
C. Scope
D. Cost
A. Quality, while important, is not part of the Iron Triangle of Project Management. B, C, and D make up the Iron Triangle.
9 . Holly is a new project manager and she’s working toward her CAPM certification. She is having some trouble understanding which processes she should implement in her new project based on the available processes in the PMBOK Guide. Of the following, which statement is correct?
A. A project manager must use every process identified within the PMBOK on every project.
B. A project must use every tool and technique as identified within the PMBOK on every project.
C. A project manager must use the most appropriate processes on every project.
D. A project manager must agree that he will use all of the project management tools and techniques on every project.
C. A project manager does not have to use all of the processes within the PMBOK, only the most appropriate. A, B, and D are incorrect statements because the project manager does not use every process or tool and technique within the PMBOK.
10 . Projects are temporary endeavors to create a unique product, service, or result. Which one of the following does not relate to the concept of “temporary” in project management?
A. The project team
B. The market window status on which the project is capitalizing
C. The project deliverable
D. The project manager
C. Most projects create a deliverable that will outlive the project itself. A, B, and D are incorrect because these attributes are temporary in nature.
11 . Harold is the project manager of the JHG Project for his company and he’s meeting with the key stakeholders to describe the deliverables of the project that will be implemented. Hanna, one of the stakeholders, is confused on why Harold talks about results of the project that aren’t necessarily implemented. As an example, Harold says that a project creates a unique product, service, or result. Which one of the following is a result?
A. A new piece of software
B. A new airplane
C. A feasibility study
D. A call center
C. The PMBOK classifies the concept of creating feasibility as a result. A, B, and D describe products and services.
- You are the project manager of the GHY Project for your company and you’re working with the key project stakeholders to define the requirements of the project. One of the stakeholders mentions that there are industry standards, but there are also regulations for the project to consider. What is the difference between a standard and a regulation?
A. A standard is optional; regulations are not.
B. A standard is not optional; a regulation may be.
C. A standard is rarely optional; regulations are never optional.
D. A standard is a guideline; a regulation is a request.
A. This is the best choice because standards are optional while regulations are not. B, C, and D do not accurately describe the difference
- A project manager needs five areas of expertise to be successful. Which one is not one of the five areas of expertise?
A. Application area knowledge
B. An understanding of the project environment
C. PMP or CAPM certification
D. Interpersonal skills
C. Believe it or not, you don’t have to be a PMP or a CAPM to be a successful project manager. A, B, and D are valid characteristics of a project manager.
- Project managers must be aware of the political and social environments that the project operates within. These environments can affect the project’s ability to operate, can limit working hours, or cause embarrassment when the project manager assumes other cultures are the same as hers. Which one of the following is not a characteristic of a project’s cultural and social environment?
A. Economics
B. Time zone differences
C. Demographics
D. Ethics
B. Time zone differences are not part of the cultural and social environment, but are part of the international and political environment. A, C, and D are part of the cultural and social environment.
- You are the project manager of the KHGT Project, which will span four countries around the world. You will need to consider all of the following characteristics of the international and political environment except for which one?
A. International, national, regional, and local laws
B. Customs
C. Customers
D. Holidays
C. Customers are not part of the international and political environment. A, B, and D are part of this environment.
- Project managers need interpersonal skills, such as likeability, to help get the project work done. The project manager needs interpersonal skills to be effective in any organization and project. Which one of the following is not an example of an interpersonal skill?
A. Financial management and accounting
B. Influencing the organization
C. Motivating people
D. Problem solving
A. Financial management and accounting is not an interpersonal skill. B, C, and D are examples of interpersonal skills, so these choices are invalid for this question.
- Jane is a senior project manager in your company. Wally is a new project manager who is working toward his CAPM certification. Jane decides that Wally would be a good candidate to manage a subproject in the organization. Brenda, the project sponsor, isn’t certain what Jane means by a subproject. What is a subproject?
A. It is a smaller project that supports a parent project.
B. It is a project that is performing below expectations.
C. It is a project that has been experiencing project spin-off.
D. It is the delegation of a project phase.
A. A subproject is a project that is typically smaller than the original that supports a parent project. B, C, and D do not accurately describe a subproject.
- Erin is a new project manager who is working toward her CAPM. She has been assigned a small project in her organization, but she feels that she could use some additional training, coaching, and mentoring. Where will a project manager most likely get project management mentoring?
A. Project Management International
B. The American Society for Quality
C. The project management office
D. Subject matter experts
C. Project managers will most likely receive mentoring from the project management office. A is not a valid choice. B is not a valid choice because ASQ does not provide mentoring for project managers. D is not the best choice for the question because the PMBOK specifically identifies the PMO as a source for mentoring.
- Project managers and functional managers need to be able to recognize a condition that is best suited for a project, and a condition that is an operation within an entity. Which one of the following is an example of operations?
A. Creating a new community park
B. Designing a new car
C. Sending monthly invoices to an organization’s 25,000 customers
D. Removing an old server and replacing it with a newer one
C. This is the best example of operations because the answer implies that this work is done every month. A, B, and D are all unique endeavors that may be done once or just occasionally, but are not part of ongoing operations.
- When considering the selection of projects to be initiated, project portfolio management considers all of the following except for which one?
A. Risk/reward categories
B. Lines of business
C. The project manager’s experience
D. General types of projects
C. While the experience of the project manager is likely considered during the assignment of projects, it is not considered during project portfolio management. A, the risk and reward of the project is considered. B and D, the lines of business and the general types of projects, are also considered as part of project portfolio management.
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