Discuss the scientific and technical concepts related to the uses of fossil fuels and renewable energy resources. Consider how fossil fuels such as coal, oil, and natural gas are utilized for production of electricity. Consider how alternative and renewable resources such as wind turbines, hydroelectric power, wave power, and geothermal energy are utilized to either produce electrical energy or provide an alternative to electricity consumption.

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In physics, energy is defined as the ability to do work. When most people think of energy, they think of electricity. The energy that is used to produce electricity is derived from a number of resources. Much of the energy used today is obtained from fossil fuels. However, these resources are limited. As a result, alternative and renewable resources are being explored for production of electricity.

Using the readings for this module, the Argosy University online library resources, and the Internet, respond to the following:

  • Discuss the scientific and technical concepts related to the uses of fossil fuels and renewable energy resources.
    • Consider how fossil fuels such as coal, oil, and natural gas are utilized for production of electricity.
    • Consider how alternative and renewable resources such as wind turbines, hydroelectric power, wave power, and geothermal energy are utilized to either produce electrical energy or provide an alternative to electricity consumption.
  • Explain the advantages and disadvantages related to both fossil fuels and renewable energy resources such as wind power, hydroelectricity, geothermal energy, and biomass.
    • Consider issues such as availability of the resource, sustainability of the technology, and environmental impact.
  • Provide 2–3 examples of the uses of both types of energy resources that are utilized in your community.

Support your statements with examples. Provide a minimum of three scholarly references.

Write your initial response in 2–3 paragraphs. Apply APA standards to citation of sources.

Review and comment on at least two peers’ responses.

 

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Was it ethical for Normandale to sell the alleged knock-off products at a lower price? Explain. What federal or state laws protect owners of intellectual property?  How do they apply here? Explain. What damages, if any, has Mathis suffered because of Normandale’s conduct? Explain.

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ssignment 2: LASA 1: Legal and Ethical Leadership and Management

Mathis, Inc. is a designer and manufacturer of women’s clothing and specializes in high-end women’s winter fashions. Normandale, a retailer, sells high-end products in malls throughout the country. With Mathis’s high costs, Normandale is unable to make a profit from the sale of Mathis’s products.

Countess Lori-Ann (CLA) is a Mathis competitor. Normandale sends photographs and samples of the Mathis line to CLA and instructs them to make an identical line at a lower price. Mathis labels are easily discernable in the photographs and the samples have the Mathis label attached. CLA copies the Mathis line for Normandale.

CLA sells the clothing to Normandale at a low price allowing Normandale to sell the products for a total gross profit of nearly $3 million, an increase of nearly 50% over its sale of Mathis products. Mathis discovers that Normandale is selling counterfeit products, and sends several cease-and-desist letters to them—to no avail. Mathis then sues Normandale alleging Normandale has engaged in illegal conduct. Normandale counters that it did nothing wrong.

Research business law in regard to protection of intellectual property using your textbook, the Argosy University online library resources, and the Internet. Based on the facts of the case and research, write an analytical paper. In the paper, respond to the following questions:

  • Was it ethical for Normandale to sell the alleged knock-off products at a lower price? Explain.
  • What federal or state laws protect owners of intellectual property?  How do they apply here? Explain.
  • What damages, if any, has Mathis suffered because of Normandale’s conduct? Explain.
  • What are the differing views on the social responsibility of corporations like Normandale?
  • What ethical code could Normandale implement to prevent similar incidents in the future?
  • Do the owners of Normandale have personal liability to Mathis for damages?  Explain.
  • Do the owners of Normandale have personal criminal liability for their conduct and that of the business?  Explain.

Write a five-page paper in Word format. Apply APA standards for writing style to your work.

Use the following file naming convention: LastnameFirstInitial_M3_A2.doc. For example, if your name is John Smith, your document will be named SmithJ_M3_A2.doc.

 

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Write a one and a half to two (1 ½ – 2) page paper in which you: Become an advocate for either the consumer or the industry. Prepare an argument explaining the major reasons why you support either the consumer or the industry.

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In the land of free trade the public does not view all industries as equal. Do you believe that is ethical? Do you believe that some industries are unfairly targeted? Should it be consumers’ choice to partake in products that are not healthy for them, or do those companies have an ethical obligation to protect people? In this assignment you will choose one (1) industry to write about. Possible industries to research could be tobacco, soda, alcohol, casinos, or candy companies, just to name a few.

Write a one and a half to two (1 ½ – 2) page paper in which you:

  1. Become an advocate for either the consumer or the industry. Prepare an argument explaining the major reasons why you support either the consumer or the industry.
  2. Explain the role capitalism plays in corporate decision-making.
  3. Discuss if you believe it is possible for a company to cater to both its best interest and that of the consumer conjointly or if one always has to prevail. Justify your response.
  4. Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Determine the considerations for and process of ethical business decision making to balance corporate and social responsibilities and address moral, economic, and legal concerns.
  • Analyze selected business situations using the predominant ethical theories, such as utilitarian, Kantian, and virtue ethics to guide ethical business decision making.
  • Use technology and information resources to research issues in business ethics.
  • Write clearly and concisely about business ethics using proper writing mechanics.
 

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How is Starbucks changing to a Digital and Social Enterprise? What are the drivers for this change? In what ways you think Starbucks increases its brand recognition with its E-Commerce initiatives? Is the E-Commerce system bringing Starbucks closer to its customers? Is it changing consumer behavior? Why and why not?

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Module 4 introduces online presence for business and information security policies. E-commerce can result in a radical change in the manner business operate, but it needs to be integrated with the rest of the business. Some of the integration includes, planning, competition of resources, and interfaces to other internal systems. Sometimes companies join an alliance or consortium of companies to explore E-commerce implementation. Most electronic payment systems know who the buyers are, and it is therefore necessary to protect their identity. Other private issues may involve tracking of Internet user activities through cookies and in-house monitoring of web services.

Everyday sales items purchased online have almost doubled between the year 2006 and 2010 and it is expected that these figures will keep doubling by 2020. A few years back, E-commerce was not expected to be what is now. It is now clear that all businesses need to provide online services sooner or later to remain in the market. The same is true for mobile commerce.

In order to identify what businesses need to do to start their online presence, go over the background readings and any other elective readings you find useful. When you have read the articles listed in the background material and any other relevant reading you could find, imagine that you want take advantage of the Internet and communication technologies for your business. These include the tools, business strategies, and information security needed to orderly implement electronic and mobile commerce.

In addition, E-policies typically include: ethical computer use policy, information privacy policy, acceptable use policy, email privacy policy, Internet use policy, and anti-spam policy.

Case Assignment

The final case in this course explores some of the concerns manager face as they adapt to an increasingly technological environment. The Case “How Starbucks  is Changing to a Digital and Social Enterprise” is a thought provoking case and may challenge you to consider some of the actions to take if placed in similar circumstances. The case can be found at https://sites.google.com/site/efraimturban/online-files Chapter 1 or at https://drive.google.com/file/d/0B01kmYbW3pyfbmlmNVNiOVowd1E/edit?pli=1

  1. How is Starbucks changing to a Digital and Social Enterprise? What are the drivers for this change?
  2. In what ways you think Starbucks increases its brand recognition with its E-Commerce initiatives?
  3. Is the E-Commerce system bringing Starbucks closer to its customers? Is it changing consumer behavior? Why and why not?

Note: this case study was selected from the book Electronic Commerce

 

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Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

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Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

If you do not have a personal experience that echoes either of these situations, you may use Internet to search for a case that reflects either of these situations.

Examples:

  • one’s personal investment strategy since 2008
  • reducing waiting times at the local hospital or emergency room
  • reducing difficulties trying to connect to a Wi-Fi Internet provider

Answer the following questions in the space provided below:

  • Describe the experience in the project.
  • What were the solutions used to address the problem?
  • Was the case you described a special-cause or common-cause?
  • Do you feel the solution or approach used appropriate for the cause?
  • What would you do if you could do it again?
  • What conclusions can you draw from the problem-solving or process-improvement techniques?

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment. In your original work, you may use aspects of existing processes from either your current or a former place of employment. However, you must remove any and all identifying information that would enable someone to discern the organization(s) that you have used.

Case Study 1: Statistical Thinking in Health Care

Due Week

Read the following case study.

Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already under a lot of pressure. Ben works as a pharmacist’s assistant in the HMO’s pharmacy, and his manager, Juan de Pacotilla, was about to be fired. Juan’s dismissal appeared to be imminent due to numerous complaints and even a few lawsuits over inaccurate prescriptions. Juan now was asking Ben for his assistance in trying to resolve the problem, preferably yesterday!

“Ben, I really need your help! If I can’t show some major improvement or at least a solid plan by next month, I’m history.”

“I’ll be glad to help, Juan, but what can I do? I’m just a pharmacist’s assistant.”

“I don’t care what your job title is; I think you’re just the person who can get this done. I realize I’ve been too far removed from day-to-day operations in the pharmacy, but you work there every day. You’re in a much better position to find out how to fix the problem. Just tell me what to do, and I’ll do it.”

“But what about the statistical consultant you hired to analyze the data on inaccurate prescriptions?”

“Ben, to be honest, I’m really disappointed with that guy. He has spent two weeks trying to come up with a new modeling approach to predict weekly inaccurate prescriptions. I tried to explain to him that I don’t want to predict the mistakes, I want to eliminate them! I don’t think I got through, however, because he said we need a month of additional data to verify the model, and then he can apply a new method he just read about in a journal to identify ‘change points in the time series,’ whatever that means. But get this, he will only identify the change points and send me a list; he says it’s my job to figure out what they mean and how to respond. I don’t know much about statistics — the only thing I remember from my course in college is that it was the worst course I ever took– but I’m becoming convinced that it actually doesn’t have much to offer in solving real problems. You’ve just gone through this statistical thinking course, though, so maybe you can see something I can’t. To me, statistical thinking sounds like an oxymoron. I realize it’s a long shot, but I was hoping you could use this as the project you need to officially complete the course.”

“I see your point, Juan. I felt the same way, too. This course was interesting, though, because it didn’t focus on crunching numbers. I have some ideas about how we can approach making improvements in prescription accuracy, and I think this would be a great project. We may not be able to solve it ourselves, however. As you know, there is a lot of finger-pointing going on; the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions, claiming that we are incompetent; and the assistants tend to blame the pharmacists for assuming too much about our knowledge of medical terminology, brand names, known drug interactions, and so on.”

“It sounds like there’s no hope, Ben!”

“I wouldn’t say that at all, Juan. It’s just that there may be no quick fix we can do by ourselves in the pharmacy. Let me explain how I’m thinking about this and how I would propose attacking the problem using what I just learned in the statistical thinking course.”

Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, & J. E. Shade. “How to Teach Others to Apply Statistical Thinking.” Quality Progress (June 1997): 67–80.

Assuming the role of Ben Davis, write a three to four (3-4) page paper in which you apply the approach discussed in the textbook to this problem. You’ll have to make some assumptions about the processes used by the HMO pharmacy. Also, please use the Internet and / or Strayer LRC to research articles on common problems or errors that pharmacies face. Your paper should address the following points:

  • Develop a process map about the prescription filling process for HMO’s pharmacy, in which you specify the key problems that the HMO’s pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy’s business process.
  • Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response.
  • Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response.
  • Propose one (1) solution to the HMO pharmacy’s on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response.
  • Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

 

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
  •  
 

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Determine whether diversion programs are only beneficial to offenders charged with misdemeanors and non-violent felonies or whether they are also beneficial to offenders charged with felonies and violent crimes. Recommend whether or not the two (2) correctional facilities that you researched would benefit from diversion programs. Provide a rationale for your response.

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Go to the Department of Corrections’ Website for your state, and research two (2) of your state’s correctional facilities. Next, use the Internet and Strayer Library to research the budgetary constraints that correctional officials must adhere to in order to operate correctional facilities.

Write a three to five (3-5) page paper in which you:

1.     Determine whether diversion programs are only beneficial to offenders charged with misdemeanors and non-violent felonies or whether they are also beneficial to offenders charged with felonies and violent crimes. Recommend whether or not the two (2) correctional facilities that you researched would benefit from diversion programs. Provide a rationale for your response.

2.     Take a position as to whether or not privatized correctional facilities are better alternatives to public correctional facilities. Support your position with one (1) successful example what you believe to be the better alternative.

3.     Examine the budgetary constraints that correctional officials work with as they operate correctional facilities. Determine the major trade-offs made between the policy for proper funding and the practice of proper funding to prevent recidivism. Provide a rationale for your response.

4.     Use at least four (4) peer-reviewed sources. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

·         Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

·         Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

·         Recommend improvements to selected areas of corrections.

·         Analyze various issues in corrections, including effective community corrections programs, probation and parole, and reentry strategies.

·         Analyze the operational components of prisons, jails, and alternative correctional placements.

·         Propose specific components of an institutional facility model based on effective management policies and procedures for a specified group of inmates.

·         Use technology and information resources to research issues in correctional facility policies.

·         Write clearly and concisely about correctional facility policies using proper writing mechanics.

 

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Determine two (2) emerging trends in the external environment that prompted General Electric (GE) Healthcare to develop a new strategy for the production and marketing of a low costElectroencephalography (EEG) machine in bottom of the pyramid markets (BOP).

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Write a three to four (3-4) page paper in which you:

 

  1. Determine two (2) emerging trends in the external environment that prompted General Electric (GE) Healthcare to develop a new strategy for the production and marketing of a low costElectroencephalography (EEG) machine in bottom of the pyramid markets (BOP).
  2. Examine two (2) internal barriers GE Healthcare faced when developing its BOP market in India and determine the manner in which they hindered GE Healthcare’s growth in this market segment.
  3. Analyze two (2) of the significant external barriers that GE Healthcare faced when trying to meet its marketing goals in the Indian market. Propose two (2) ways to address these barriers.
  4. Analyze the specific steps GE took in developing its strategy to grow its BOP market. Determine the manner in which those actions apply to the principles of strategic thinking and strategic planning.
  5. Determine the manner in which GE Healthcare’s strategy to improve its position in BOP markets contributed to the organization’s value chain in both emerging and developed markets.

 

 

 

Your assignment must follow these formatting requirements:

 

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

 

 

The specific course learning outcomes associated with this assignment are:

 

  • Differentiate between strategic management, strategic thinking, strategic planning, and managing strategic momentum.
  • Analyze the significance of the external environment’s impact on health care organizations.
  • Examine the role of internal environmental analysis in identifying the basis for sustained competitive advantage.
  • Examine the organizational value chain, including the components of the service delivery and support activities.
  • Examine barriers to new product development that comply with initiatives in the health care industry.
  • Use technology and information resources to research issues in the strategic management of health care organizations.
  • Write clearly and concisely about strategic management of health care organizations using proper writing mechanics.
 

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Describe your experiences related to your setup of MySQL. Include any difficulties or issues that you had encountered during the installation.

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Install EasyPHP and MySQL and take a screen shot that shows the MySQL prompt on your screen. (Note: You must include the screen shot which shows that MySQL is installed on your computer as part of your assignment. An installation guide to aid the installation of EasyPHP and MySQL is located here.

  • Research the capabilities of MySQL.

Write a one to two (1-2) page paper in which you:

  1. Describe your experiences related to your setup of MySQL. Include any difficulties or issues that you had encountered during the installation.
  2. Based on your post-installation research, describe the main capabilities of MySQL.
  3. Describe the approach that you would take to go from a conceptual or logical model that you created in Visio to the implementation of that database structure in MySQL. Determine the additional information that you will need to implement the database design in a database management system.
  4. Include the screen shot which shows that MySQL is installed on your computer.
 

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   How can an organisation that offers customers the opportunity to buy insurance services online gain insight into the types of experiences valued by its customers? (8 marks)

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Activity 5 Report writing, business letters and workplace documents

Applied activity

Weighting: 20% (10% each letter. 5 marks for appropriate structure and 5 marks for language)

Due: Week 11, Friday, 21 October 5pm

Length: 750 words (this is approximate)

Description: This assessment requires you to undertake a practical activity demonstrating your understanding of the structure of business letters.

 

Submit the following two letters. Use appropriate structures for the content. You do not need to include address details.

 

Letter 1

 

Your organisation supplies stationery to several large and many small businesses. You have a loyal group of customers due to your excellent service. Unfortunately, industrial action affecting the production of many of your products has created a shortage of stock and you will not be able to meet many urgent orders. You hope that this will last for only two weeks and you need to encourage customers to wait for the industrial action to be resolved, rather than use another stationery company.

 

Write a letter to customers advising them of the situation. Use an appropriate structure for your letter.

 

Letter 2

 

You have had a longstanding carpet cleaning business in the eastern suburbs of Adelaide. Last year a new cleaning company opened in the area. The owners of this company aggressively marketed their services and have taken many of your regular customers. You need to persuade these customers to resume using your services so you decide to write them a letter. You believe they were happy with your services but they may need some incentive to start using your company again. You may offer them a small discount but you do not want to focus too much on price as you always do a quality job cleaning carpets, and this takes time.

 

Write a letter to all the customers you have not heard from in a year, encouraging them to book an appointment to have their carpets cleaned.

 

 

Activity 6 Client communication

Case study

Weighting: 20%

Due: Week 12, Friday, 28 October, 5pm

Length: 750 words

Description: This assessment requires you to answer case study questions, demonstrating an understanding of listening. You must reference at least three sources in your answers. Ensure that you correctly reference the sources in terms of the Communication Skills Guide

Case Study: Fast, Accurate and Consistent Service

When customers come to an organisation, they have more information and more choice than ever before. They know what they want and where else they can get it and they expect immediate satisfaction. Customers expect best service from any of the access points to an organisation. Regardless of the channel or combination of channels they choose when they either walk into a business, use the phone, send email or letters, or connect through social media, customers have high expectations.

The increasing contact between online companies selling insurance to their customers through the Internet, TV advertising and call centres has meant that the customer now controls when the contact, service and selling opportunity takes place. Customers are able to initiate the contact through the web and remote call centres. They have a 24/7 expectation of fast, accurate, and consistent service.

Companies selling online implement the following strategies to meet these expectations. They empower frontline employees to listen and engage proactively with customers. They offer multichannel choice and design seamless experiences. They also measure and continuously improve product and service delivery.

Questions

1     How can an organisation that offers customers the opportunity to buy insurance services online gain insight into the types of experiences valued by its customers? (8 marks)

2     How are customers’ expectations of service through the web different from their expectations of face-to-face customer service? (6 marks)

 

3     What capabilities do you expect from an empowered frontline employee of any organisation? (6 marks)

 

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