Choose one policy and its associated procedures and describe how you monitor its implementation, compliance and effectiveness.

Manage Information or Knowledge Management System
Order Details/Description

Would you give an example on the assignment as a small hotel manager? would be nice.

Manage information or knowledge management system

Satisfactory/ Not Yet Satisfactory
Element & Performance Criteria 2.1, 2.2
Choose one policy and its associated procedures and describe how you monitor its implementation, compliance and effectiveness.
Your Answer:

List the key legislation, codes of practice, and national standards that you must comply with.
Your Answer:

Identify two implementation issues and two problems from implementation, and:
describe the issues and problems
describe how you addressed them
describe how you monitored resolution
You must identify how your processes covered:

problem reporting
logging and collating of problems reported
the initial response to the person reporting the problem
preliminary evaluation of problem seriousness and means to solve
prioritizing of problems
assignment of problems to be solved
management of any changes to systems, training, documentation and policy and procedures
reporting of solutions
informing the complainant of problem resolution

Your Answer:

Assignment 2 Satisfactory Not Yet Satisfactory
Element & Performance Criteria 2.3

As part of your overall monitoring and evaluation processes, you need to be collecting user feedback. Describe how you have used this feedback to monitor the integration of your system with other organizational data and information systems.
Your Answer:

 

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Design a Use Case Diagram in Vision

Systems Modeling and Simulation
Order Details/Description

Problem Statement

The ABC company has questions regarding its operations and has hired your team to pinpoint what the issues are and what can be done to improve their current method of doing business.

Customers call the call center and are routed to an automated switch. While on the switch, customers are asked if they are new or existing customers. New customers get routed to a demographic subroutine where they enter in their pertinent information … name, address, phone number, and email. When they submit their data, they are issued a customer number and returned to the initial switch for additional routing.

Returning customers have the choice of entering their ID/account number or typing in their home phone number where their record is retrieved and verified. Once they have entered/verified their account number they are routed to Operator 1.

Operator 1 handles all general information requests (Company Hours, locations, etc …), resolves quick fix issues (password resets, requests for employee extension transfers, etc. …), and for those issues they are unable to resolve they are able to transfer the call to switch 2 were the customer waits to be transferred to the person who can assist them. The average number of calls is 10 per hour however, during peak activity (10am – 1:30pm), the average number of calls increases to approximately 15 per hour. Operator 1 can handle 12 calls per hour.

Once a call is transferred to switch 2 the average wait in queue is 2 minutes. There are two primary Operators on switch 2. Operator 2 primarily handles all billing concerns and can handle 6 calls per hour. Operator 3 primarily handles Customer Service questions and can also handle 6 calls per hour. Note that Operators 2 & 3 are cross trained to be able to perform / assist each other. In addition to Operators 2 & 3 there is a Supervisor on switch 2 who can assist when the call volume increases. Supervisor 1 can handle 8 calls during peak hours (only). Supervisor 1 is trained in ALL areas of the call center.

ABC company has hired you to model their current operations and to provide them with recommendations on areas for improvement.

Requirements for Systems Modeling and Simulation Project

Each team will be designing (independently) a Call Center system for a Customer Service Helpdesk.

The minimum project requirements are …

Perform a textual analysis on the written Problem Statement provided

Determine and document what data / requirements would be needed to properly analyze / assess the effectiveness for your models

Provide a written description of the Input variables that can be manipulated in the model

Design a Use Case Diagram in Vision

Design a Structural Model Diagram in Vision

Describe the Output data that would be used to analyze and optimize your process.

Chose / demonstrate the simulation method you would use to analyze the effectiveness of your design

Provide recommendations to ABC for improving their process based on the data / information you obtain from modeling / simulating their existing system

A presentation by members of the group explaining your project.

Should be 15-20 minutes long.
Power Point Slides with your Vision diagrams
If you chose to program the model a demonstration would be nice

You must be able to draw and explain a conclusion from the model.

Ex: Changing the way a call flow is answered might alter the satisfaction rate of a
customer and why.

also I want 1 page explain what i have to present

Do not use any internet sources

 

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Manufacturing/service process design

Operations and Information Management
Order Details/Description

Your answer should not exceed 2,500 words, word-processed (letter size 12, Times New
Roman, 1.5 space)

Operations and Information Systems:

Midterm Assessment

Manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obviously be different.

A) By taking as an example an organization or a product from an industry that you are familiar with, critically discuss the main factors that influence the choice of a manufacturing/service process design. (70% of the mark)

B) How do you see the main principles of project management aiding the operations manager/manageress in introducing change to the process/system? (30% of the mark)

ASSESSMENT CRITERIA

Your answer should not exceed 2,500 words, word-processed (letter size 12, Times New Roman, 1.5 space); scripts that are excessively long (i.e. exceeding the limit by more than 10%) will not be read beyond the point of the word limit. The word limit applies to the main report only, and excludes exhibits, cover page, list of references, etc.

The paper should include a cover page (which should give your student number, assignment name, date and number of words, but not your name), table of contents, numbered pages and a list of references. The body text should be fully referenced (Harvard Referencing System), with clear introduction, discussion and conclusion sections. Please note that assignment marks will also be based on aspects such as use of examples, figures, tables, illustrations and statistics that indicate wider/independent reading.

INDICATIVE READING

Material in the form of articles from peer reviewed journals and web references are available via Solar or other sources; www.emeraldinsight.com and www.sciencedirect.com are two good starting points for refereed publications.

GENERAL ADVICE

One of the clear academic objectives of a Master’s level programme is to show in the paper that you have read, understood and “absorbed as your own” the many concepts associated with Operations Management. That is not the same as providing a summary of which author said what; good assignments discuss the literature in terms of themes or concepts. Try to structure your paragraphs so that the first sentence introduces the theme or concept discussed in the paragraph, and the paragraphs themselves should be grouped in such a way that your “story” flows in a structured, balanced and comprehensible way. Some “do’s” and “don’t” about style: Do not “copy and paste” from books or other sources. If used, direct quotes should be few, short and in italics; Be very sparing of using simply expressions such as ‘in my opinion’; instead, put forward your argument as to why one approach may have more advantages than another. You might compare and contrast what different authors have to say about a given concept. We are looking for evidence of an analytical approach; Do not use a large number of in-text exhibits copied and pasted from authors. Finally, Turn in your paper on time. Meeting deadlines is critical in business, and late papers will be penalised. If you are requesting an extension, you must do so before the due date. Due to unpredictable Internet service, try to upload your paper a few days before the deadline; Upload your completed midterm as a .doc through the RKC system. Do NOT email it to your professor or post it to the forum. Submit only one file. Include any Excel analysis or other elements (if relevant) as images, not embedded files. Presentation style and clarity are important. We do not expect perfect English, but please proofread your work to eliminate confusing passages and major errors. Students often accidentally skip entire sections, which causes them to lose many points. Data should be clearly laid out in tabular format so that your approach and answer are both plainly evident.

 

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Visual Map of Information Flow

Application 2: Visual Map of Information Flow
Order Details/Description

Application 2: Visual Map of Information Flow

The health care industry moves at a rapid pace and, as such, requires that information flows quickly and seamlessly. Visual maps are used to plot factors that may inhibit the speed at which information is shared from point A to point B, for example, from the emergency department to the floor. As a nurse engaged in advanced practice, it is important for you to analyze how information flows within your organization. For this week’s Application Assignment, you create a visual map, which will allow you to gain experience with assessing a flow of information.

To prepare:

Review the Alexander article listed in the Learning Resources, focusing on Figure 1: Data Flow Diagram of Nursing Home Clinical Information System with Decision Support.
Closely examine additional examples of visual maps that demonstrate the flow of information in an organization, including those listed in the Learning Resources. Conduct additional research as necessary using credible websites and the Walden Library.
Select one piece of data, or type of information, such as patient name, health condition, lab results, etc., and assess how this information flows in your current organization.
To complete:

Create a visual map that illustrates the flow of information in your organization. Your map must track the flow of one piece of data/information from its point of origin to its final destination. Follow the examples presented in the Learning Resources.
You may save your file as a .doc, .pdf, .rtf, .xls, or .ppt.

Readings

Course Text:Nursing Informatics: Where Technology and Caring Meet
Chapter 15, “Evidence-Based Clinical Decision Support”

In this chapter, the authors discuss the challenges that arise as HIT systems are employed to support evidence-based practices. The authors also provide examples of tools, features, and systems that promote evidence-based practices.

Course Text: American Nurses Association (2015). Nursing informatics: Scope and standards of practice (2nd ed.). Silver Spring, MD: Author.
“Metastructures, Concepts, and Tools of Nursing Informatics” (pp. 2-18)
“Functional Areas for Nursing Informatics” (pp. 19-36)
These excerpts differentiate the metastructures (overarching concepts used in theory and science) of data, information, knowledge, and wisdom and examine how they are utilized in nursing informatics.

Article: Alexander, G. L. (2008). A descriptive analysis of a nursing home clinical information system with decision support. Perspectives in Health Information Management, 5(12), 1–22.
Retrieved from the Walden Library ProQuest Central database.

This research study examines how data flows through a nursing home’s information system and includes a diagram to illustrate that flow.

 

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produce a web application using ASP.Net and a MS SQL Server relational database within Visual Studio2013.

Web Systems Engineering- Assignment 2
Order Details/Description

The aims of this assessment are to produce a web application using ASP.Net and a MS SQL Server relational database within Visual Studio2013. Familiarisation with the technologies and development environment will be achieved through lectures, lab completion and personal study.
Introduction
The implementation of your Web application will be based on extending the existing Medway College of Engineering application. After careful examination of the data model, you realised that the initial model need to be updated to reflect the inherent complexity of the business.
The application need to be able to record the grades of the student for each course component. Additionally, the system should hold a list of approved staff qualifications separately. Based on the following requirements, add the appropriate entities to the data model, and include this in your report using MS Visio. Create appropriate tables and constraints to reflect the changes. You need to populate the new tables with at least 5 rows of data.
Create a set of new forms with the following functionalities: ( The names of the forms should be the same on the site map doc)
1. Form to manage staff qualifications with the ability to insert, update and delete information.
2. Form to manage grades by lecturer and administrator with the ability to insert, update and delete information. Appropriate constraints should be put into place so that only authorised personnel are allowed to change grades.
3. Update the navigation system (i.e. tree view and breadcrumbs) to reflect the new forms.
4. Create a new style sheet, whilst ensuring that usability and accessibility issues are preserved.

You have been assigned to produce a set of deliverables outlined below:
Deliverables Marks
1. Conceptual Model:
Review the model based on the new requirements. You are required to use Microsoft Visio. 20%
2. Style sheet:
Create a new style sheet from the scratch. 10%
3. Table creation:
Create the new tables in your website application, and attached them to the existing ApplicationServices database. Populate the table as required. 20%
3. Form creation:
Create all the required forms with the listed functionalities and constraints. Ensure that usability and accessibility issues are taken into consideration. 40%
3. A carefully formatted report in PDF format with a table of content, introduction, main body and conclusion and evaluation. A copy of the full application in zipped format. 10%

 

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design your proposed information system: the environment,the user interfaces the application architecture and software

Systems Analysis and Design Assignment
Assignment Requirements

This assignment builds on assignment 2 and focusses on core process 4 (design systemcomponents), core process 5 (build, test, and integrate system components), and core process 6 (complete system tests and deploy solution).

Task:

You are required to thoroughly design your proposed information system and undertake the following tasks:

Design the environment – Provide a high-level architectural diagram and explain theenvironment within which the system will operate (i.e., stand alone, networked, hosting options, cloud infrastructure, etc.) (minimum 300 words).
(Insert high-level architectural diagram and explanation here)

Design the user interfaces – Provide story boards illustrating the user interface for atleast four (4) screens. Discuss how you have applied best-practice user-interface design concepts (minimum 300 words).
(Insert user interface diagrams here)

Design the application architecture and software:

Provide a component diagram showing how your proposed system conforms to a three-layer architecture.You must use Microsoft Visio.
(Insert component diagram here)

Provide a complete design class diagram. You must use Microsoft Visio.

(Insert design class diagram here)

Provide two (2) interaction (sequence) diagrams for the two (2) corresponding use case diagrams presented in assignment 2. You must use Microsoft Visio.

(Insert interaction diagrams here)

Design the database – Describe the approach towards designing a database for thesystem and provide a database schema listing all the tables, attributes, and primary keys. Justify your schema quality with regard to normalisation (minimum 500 words).
(Insert answer here)

Design system controls and security – Describe any security concerns and theapproach towards mitigating security issues for the system (minimum 500 words).

(Insert answer here)

Unit test the software – Provide program stubs and test driver code for two (2)
(Insert program stubs and test driver code here)

Deploy the solution – Describe the approach for planning and managing implementation, testing, and deployment for the system (minimum 500 words).

 

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Describe patient-care technologies as appropriate to address the needs of a diverse patient population. (PO#1)

Interview with a Nurse Information Expert
Paper, Order, or Assignment Requirements

Interview with a Nursing Information Expert:

Guidelines and Grading Rubric

PURPOSE

The purpose of this assignment is to

communicate your understanding of the importance of quality information in everyday nursing practice;
discuss the roles and responsibilities of a Nursing Information Expert; and
articulate how the professional nurse uses information/data in every day practice to improve outcomes.
COURSE OUTCOMES

This assignment enables the student to meet the following Course Outcomes.

CO#1: Describe patient-care technologies as appropriate to address the needs of a diverse patient population. (PO#1)

CO#4: Investigate safeguards and decision-making support tools embedded in patient care technologies and information systems to support a safe practice environment for both patients and healthcare workers.

CO#8: Discuss the value of best evidence as a driving force to institute change in delivery of nursing care. (PO#8)

POINTS

This assignment is worth a total of 250 points.

DUE DATE

This assignment, Interview with a Nursing Information Expert, is due at the end of Week 6. Submit your completed Interview, using the Interview Form, to the basket in the Dropbox by Sunday, 11:59 p.m. MT. Post questions to the weekly Q & A Forum. Contact your instructor if you need additional assistance. See the Course Policies regarding late assignments. Failure to submit your paper to the Dropbox on time will result in a deduction of points.

DIRECTIONS

Download the NR361 Interview Form from Doc Sharing. It is found under the Week 6 Interview link.
Select your interviewee and schedule an interview. This individual must be a Registered Nurse. Job titles of RNs who may be considered include, but are not limited to, Nursing Clinical Information Manager; Super User, Director/Manger Clinical Education; Chief Information Officer; Quality Assurance or Performance Improvement Nurse; Nurse Informaticist; Telenursing Specialist; Nurse Abstractor; Case Manager; Compliance Nurse. If you have any concerns about whether the RN is suitable for this assignment, contact your instructor BEFORE you schedule the interview.
Review all questions (areas of inquiry) on the Interview Form located in Doc Sharing PRIOR to conducting the interview. You may print the form and take it with you to the interview.
Note there are five required questions to ask the RN.
Note there are four optional questions. You need to select only one of these to ask the RN.
Note there are two follow-up questions that must be answered by you.
Prior to conducting your interview, review two scholarly resources. These resources should guide your understanding of the RN’s role and responsibilities or make you more knowledgeable about GIGO, Interprofessional Communication, or other key concepts in the questions that you may not fully understand. For example, if your interviewee is a telenurse, you would want to review information on this specialty. If you do not know what GIGO means, look it up.

Conduct your interview. The length of your interview will vary but should not exceed one hour.
Submit the form to the Dropbox prior to the deadline outlined above.
GRADING CRITERIA

Category Points % Description

Demographics 5 2% Initials and job title of interviewee and date of interview provided.

Required Question #1

(Career Path) 30 12% Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Required Question #2

(Value of Evidence) 30 12% Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Required Question #3

(Support Tools) 30 12% Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Required Question #4

(Pt. Care Technologies) 30 12% Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Required Question #5

(Groups and Utilization) 30 12% Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Optional Question 30 12% Type the optional question that you chose to ask. Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Follow-Up Question #1

(Practice Impact) 30 12% Summarizes what was learned from interaction with interviewee answers. Describes how nursing practice will change as a result of learning about roles and responsibilities of interviewee.

Follow-Up Question #2

(Resources Utilized) 30 12% Names two resources reviewed prior to conducting interview.

Describes how each resource helped student prepare for interview.

Scholarly Writing 5 2% Name of student and date of interview appears on Interview Form. Punctuation and sentence structure are correct. Evidence of spell and grammar check.

Total 250 pts 100% A quality assignment will meet or exceed all of the above requirements

 

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the nature of MICS and how they improve management decision making

Management Information and communication system
Paper, Order, or Assignment Requirements

Coursework Assignment

Management Information and Communication Systems

Word limit: 4500 words

Learning outcomes to be examined in this assessment.

On completion of the module students should be able to:

a) Understand the nature of MICS and how they improve management decision making
b) Evaluate the strategy of MICS in different types of organisation
c) Identify the factors leading to innovation in MIC systems and understanding the limits of application
d) Demonstrate how MIC systems are able to integrate the various management functions to enhance the overall performance of organizations.

Content, Style, relevance, originality

Must have a strong literature base which should be mainly drawn journals.

Some readable journals pitched at the business reader.

California Management Review
Harvard Business Review
Strategic Change
MIS Quarterly Executive

Some Journals pitched at the academic reader

Communications of the ACM
Communications of AIS
British Journal of management
International journal of electronic commerce
Journal of the academy of marketing science
Information systems journal
MIS quarterly
Strategic Management journal
Service Industries Journal

Format:

1) Report Format

2) Strict Harvard

3) Evidence of wide Reading

4) Separate list of reference and bibliography as per the college standard. Minimum 30.

Constructive Critical analysis, introduction, conclusion

Must not follow a descriptive approach, thither an analytical style should be followed. Must be clearly structured, with an introduction which offers a clear structure, a logical flow and a conclusion which briefly summarizes the key points covered.

Assessment Task

Critically discuss the reasons why organizations outsource IT and / or e-commerce and offer recommendations on the benefit of such an approach to your own organisation.

What are the crucial issues in managing the outsourced relationship’s?

Draw on relevant journals in the areas of information systems, e-commerce, procurement, economics and general business and management with developing your answer

Format: Report with use of clear (preferably numbered) Headings.

Special Notes

¥ Deal with complex issues both systematically and creatively, make sound judgements in the absence of complete data, and communicate your conclusions clearly to specialist and non-specialist audiences

¥ “Demonstrate self-direction and originality in tackling and solving problems, and act autonomously in planning and implementing tasks at a professional or equivalent level

¥ “Continue to advance your

knowledge and understanding, and

to develop new skills to a high level”

 

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ACCOUNTING COST SYSTEMS AND COST BEHAVIOR

ACC501 M1S-Accounting Cost Systems and Cost Behavior
Paper, Order, or Assignment Requirements

ACCOUNTING COST SYSTEMS AND COST BEHAVIOR
You are applying for a managerial position at an innovative and rapidly growing company. This is a dynamic company that wants an individual who adds value to the organization. Managers at this company wear many hats, so the position requires managing products, people, and financial aspects of running the company.
As part of the interview process, you are required to make a presentation covering four different topics, one per module for this course.
You choose the company and the new product that you want to showcase in your presentation. It can be real or fictitious (based on an industry). This is for background purposes only. The presentation is to showcase your abilities and what you can contribute to the organization.
IBIS World and BizStats have estimates of cost of good sold and some other categories of operating expenses. Information about contribution margins are not available, but adding new products typically mean incurring both fixed and variable costs. Consequently, cost of good sold is a reasonable estimate. Net operating income as a percentage of sales or some variation thereof may also be relevant if the new product is expected to contribute significantly to the bottom line. As a candidate for a position you would not have internal information available, but being resourceful and being a skilled researcher are desired traits for the position. IBIS World also have a wealth of other market statistics that may be helpful. Use listed background material and other resources as needed.
Required:
Include the following items in your presentation.
• Present an idea for a new product.
• Describe the product.
• Show some cost estimates and pricing suggestion for this product based on research.
• What approach would you use to determine selling price (for example cost plus or target costing)? It is important when choosing a design.
• Explain your rationale for the pricing approach.
• Show expectations of growth and potential profit.
Assignment Expectations
Submit a Power Point presentation or a 2 page Word Document. Use words, tables, and graphs to make a succinct presentation. Document all sources and provide links at the end. It is acceptable to add another slide or page to list the sources.

 

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